Understanding the factors affecting e-business adoption and impact on logistics processes

Aristides Matopoulos, Maro Vlachopoulou, Vicky Manthou

Research output: Contribution to journalArticle

Abstract

Purpose: The purpose of this paper is to conceptualize e-business adoption and to generate understanding of the range of factors affecting the adoption process. The paper also aims at exploring the perceived impact of e-business adoption on logistics-related processes. Design/methodology/approach: Case study research, by conducting in-depth interviews in eight companies. Findings: E-business adoption is not exclusively a matter of resources. Increased e-business adoption and impact are caused by increased operational compatibility, as well as increased levels of collaboration. In terms of e-business impact this mainly refers to cycle time reductions and quality improvements, rather than direct cost reductions as reported by other authors. Research limitations/implications: The intrinsic weakness of the research method and the way concepts are operationalized limits the ability to generalize findings. Practical implications: Managers should emphasize developing their relationships with theirsuppliers/customers, in an effort to do common e-business investments, and should aim to increase their partners' commitment to the use of these applications. Originality/value: This paper provides empirical evidence from a sector where limited research efforts have taken place. Explanations can be helpful to other researchers involved in the understanding of the adoption of e-business and its impact.
Original languageEnglish
Pages (from-to)853-865
Number of pages13
JournalJournal of Manufacturing Technology Management
Volume20
Issue number6
DOIs
Publication statusPublished - 1 Jan 2009

Fingerprint

Logistics
Industry
Electronic business
Factors
Cost reduction
Managers

Keywords

  • agriculture and food technology
  • distribution management
  • electronic commerce
  • supply chain management

Cite this

@article{2f2b72937dd449fe99ab62cbaadd9cdc,
title = "Understanding the factors affecting e-business adoption and impact on logistics processes",
abstract = "Purpose: The purpose of this paper is to conceptualize e-business adoption and to generate understanding of the range of factors affecting the adoption process. The paper also aims at exploring the perceived impact of e-business adoption on logistics-related processes. Design/methodology/approach: Case study research, by conducting in-depth interviews in eight companies. Findings: E-business adoption is not exclusively a matter of resources. Increased e-business adoption and impact are caused by increased operational compatibility, as well as increased levels of collaboration. In terms of e-business impact this mainly refers to cycle time reductions and quality improvements, rather than direct cost reductions as reported by other authors. Research limitations/implications: The intrinsic weakness of the research method and the way concepts are operationalized limits the ability to generalize findings. Practical implications: Managers should emphasize developing their relationships with theirsuppliers/customers, in an effort to do common e-business investments, and should aim to increase their partners' commitment to the use of these applications. Originality/value: This paper provides empirical evidence from a sector where limited research efforts have taken place. Explanations can be helpful to other researchers involved in the understanding of the adoption of e-business and its impact.",
keywords = "agriculture and food technology, distribution management, electronic commerce, supply chain management",
author = "Aristides Matopoulos and Maro Vlachopoulou and Vicky Manthou",
note = "Copyright 2009 Elsevier B.V., All rights reserved.",
year = "2009",
month = "1",
day = "1",
doi = "10.1108/17410380910975113",
language = "English",
volume = "20",
pages = "853--865",
journal = "Journal of Manufacturing Technology Management",
issn = "1741-038X",
publisher = "Emerald Group Publishing Ltd.",
number = "6",

}

Understanding the factors affecting e-business adoption and impact on logistics processes. / Matopoulos, Aristides; Vlachopoulou, Maro; Manthou, Vicky.

In: Journal of Manufacturing Technology Management, Vol. 20, No. 6, 01.01.2009, p. 853-865.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Understanding the factors affecting e-business adoption and impact on logistics processes

AU - Matopoulos, Aristides

AU - Vlachopoulou, Maro

AU - Manthou, Vicky

N1 - Copyright 2009 Elsevier B.V., All rights reserved.

PY - 2009/1/1

Y1 - 2009/1/1

N2 - Purpose: The purpose of this paper is to conceptualize e-business adoption and to generate understanding of the range of factors affecting the adoption process. The paper also aims at exploring the perceived impact of e-business adoption on logistics-related processes. Design/methodology/approach: Case study research, by conducting in-depth interviews in eight companies. Findings: E-business adoption is not exclusively a matter of resources. Increased e-business adoption and impact are caused by increased operational compatibility, as well as increased levels of collaboration. In terms of e-business impact this mainly refers to cycle time reductions and quality improvements, rather than direct cost reductions as reported by other authors. Research limitations/implications: The intrinsic weakness of the research method and the way concepts are operationalized limits the ability to generalize findings. Practical implications: Managers should emphasize developing their relationships with theirsuppliers/customers, in an effort to do common e-business investments, and should aim to increase their partners' commitment to the use of these applications. Originality/value: This paper provides empirical evidence from a sector where limited research efforts have taken place. Explanations can be helpful to other researchers involved in the understanding of the adoption of e-business and its impact.

AB - Purpose: The purpose of this paper is to conceptualize e-business adoption and to generate understanding of the range of factors affecting the adoption process. The paper also aims at exploring the perceived impact of e-business adoption on logistics-related processes. Design/methodology/approach: Case study research, by conducting in-depth interviews in eight companies. Findings: E-business adoption is not exclusively a matter of resources. Increased e-business adoption and impact are caused by increased operational compatibility, as well as increased levels of collaboration. In terms of e-business impact this mainly refers to cycle time reductions and quality improvements, rather than direct cost reductions as reported by other authors. Research limitations/implications: The intrinsic weakness of the research method and the way concepts are operationalized limits the ability to generalize findings. Practical implications: Managers should emphasize developing their relationships with theirsuppliers/customers, in an effort to do common e-business investments, and should aim to increase their partners' commitment to the use of these applications. Originality/value: This paper provides empirical evidence from a sector where limited research efforts have taken place. Explanations can be helpful to other researchers involved in the understanding of the adoption of e-business and its impact.

KW - agriculture and food technology

KW - distribution management

KW - electronic commerce

KW - supply chain management

UR - http://www.scopus.com/inward/record.url?scp=70349207541&partnerID=8YFLogxK

U2 - 10.1108/17410380910975113

DO - 10.1108/17410380910975113

M3 - Article

AN - SCOPUS:70349207541

VL - 20

SP - 853

EP - 865

JO - Journal of Manufacturing Technology Management

JF - Journal of Manufacturing Technology Management

SN - 1741-038X

IS - 6

ER -