Understanding user requirements in context: A case study of developing a visualisation tool to map skills in an engineering organisation

Sian Joel Edgar; James Gopsill

doi:10.1109/ICIMP1.2018.8325832

Understanding user requirements in context: A case study of developing a visualisation tool to map skills in an engineering organisation

Sian Joel Edgar, James Gopsill

Aston Business School

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

We provide a case study of understanding the environment and work context of a visualisation tool used in a collaborative engineering organisation, in order to inform the design, development and evaluation of a software network tool that uses a novel algorithm to search knowledge topics in a document corpus. We utilise focus group and qualitative interview data to understand the dynamics of existing knowledge searches and the visual analytics process of collaborative working environments in an engineering domain. We discuss the enablers and functionality needed in the network tool, and the envisaged challenges in its implementation. These challenges and enablers of a knowledge management visualisation software are then discussed in relation to evaluating the tool in a way that is grounded in the contextual working environment in which it will be used.

Original language	English
Title of host publication	2018 International Conference on Information Management and Processing (ICIMP)
Publisher	IEEE
ISBN (Electronic)	978-1-5386-3656-5
ISBN (Print)	978-1-5386-3657-2
DOIs	https://doi.org/10.1109/ICIMP1.2018.8325832
Publication status	Published - 29 Mar 2018
Event	International Conference on Information Management and Processing - Imperial College, London, United Kingdom Duration: 12 Jan 2018 → 14 Jan 2018

Conference

Conference	International Conference on Information Management and Processing
Abbreviated title	ICIMP
Country/Territory	United Kingdom
City	London
Period	12/01/18 → 14/01/18

Bibliographical note

© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.

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10.1109/ICIMP1.2018.8325832

Understanding user requirements in context
© 2018 IEEE. Personal use of this material is permitted. Permission from IEEE must be obtained for all other uses, in any current or future media, including reprinting/republishing this material for advertising or promotional purposes, creating new collective works, for resale or redistribution to servers or lists, or reuse of any copyrighted component of this work in other works.
Accepted author manuscript, 364 KB

Cite this

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title = "Understanding user requirements in context: A case study of developing a visualisation tool to map skills in an engineering organisation",

abstract = "We provide a case study of understanding the environment and work context of a visualisation tool used in a collaborative engineering organisation, in order to inform the design, development and evaluation of a software network tool that uses a novel algorithm to search knowledge topics in a document corpus. We utilise focus group and qualitative interview data to understand the dynamics of existing knowledge searches and the visual analytics process of collaborative working environments in an engineering domain. We discuss the enablers and functionality needed in the network tool, and the envisaged challenges in its implementation. These challenges and enablers of a knowledge management visualisation software are then discussed in relation to evaluating the tool in a way that is grounded in the contextual working environment in which it will be used.",

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Joel Edgar, S & Gopsill, J 2018, Understanding user requirements in context: A case study of developing a visualisation tool to map skills in an engineering organisation. in 2018 International Conference on Information Management and Processing (ICIMP). IEEE, International Conference on Information Management and Processing, London, United Kingdom, 12/01/18. https://doi.org/10.1109/ICIMP1.2018.8325832

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AB - We provide a case study of understanding the environment and work context of a visualisation tool used in a collaborative engineering organisation, in order to inform the design, development and evaluation of a software network tool that uses a novel algorithm to search knowledge topics in a document corpus. We utilise focus group and qualitative interview data to understand the dynamics of existing knowledge searches and the visual analytics process of collaborative working environments in an engineering domain. We discuss the enablers and functionality needed in the network tool, and the envisaged challenges in its implementation. These challenges and enablers of a knowledge management visualisation software are then discussed in relation to evaluating the tool in a way that is grounded in the contextual working environment in which it will be used.

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ER -

Understanding user requirements in context: A case study of developing a visualisation tool to map skills in an engineering organisation

Abstract

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