Understanding Value of Social Media in Supply Chain Management

Soumyadeb Chowdhury; Oscar Rodríguez-Espíndola; Victoria S Uren; Pavel Albores; Prasanta K Dey

Understanding Value of Social Media in Supply Chain Management

Soumyadeb Chowdhury, Oscar Rodríguez-Espíndola, Victoria S Uren, Pavel Albores, Prasanta K Dey

Research output: Chapter in Book/Published conference output › Conference publication

Abstract

The purpose of the paper is to extend the social media analytics frameworks reported in the existing literature to create value from the data captured from heterogenous social media and IoT sources in a global supply-chain. The paper will aid the practitioners to understand the importance of focussed analysis and the key requirements for this analysis by offering a guide to organisational needs. The framework and requirements proposed in the paper will aid managers to capture value from the data (i.e. gain key insights) and augment human decision-making.

Original language	English
Title of host publication	Proceedings of the 26 th EurOMA Conference
Place of Publication	Helsinki, Finland
Number of pages	10
Publication status	Published - 19 Jun 2019
Event	26th European Operations Management Association Conference 2019 - Helsinki, Finland Duration: 17 Jun 2019 → 19 Jun 2019

Conference

Conference	26th European Operations Management Association Conference 2019
Abbreviated title	EurOMA 2019
Country/Territory	Finland
City	Helsinki
Period	17/06/19 → 19/06/19

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Understanding Value of Social Media in Supply Chain ManagementAccepted author manuscript, 389 KB

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title = "Understanding Value of Social Media in Supply Chain Management",

abstract = "The purpose of the paper is to extend the social media analytics frameworks reported in the existing literature to create value from the data captured from heterogenous social media and IoT sources in a global supply-chain. The paper will aid the practitioners to understand the importance of focussed analysis and the key requirements for this analysis by offering a guide to organisational needs. The framework and requirements proposed in the paper will aid managers to capture value from the data (i.e. gain key insights) and augment human decision-making.",

author = "Soumyadeb Chowdhury and Oscar Rodr{\'i}guez-Esp{\'i}ndola and Uren, {Victoria S} and Pavel Albores and Dey, {Prasanta K}",

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year = "2019",

month = jun,

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T1 - Understanding Value of Social Media in Supply Chain Management

AU - Chowdhury, Soumyadeb

AU - Rodríguez-Espíndola, Oscar

AU - Uren, Victoria S

AU - Albores, Pavel

AU - Dey, Prasanta K

PY - 2019/6/19

Y1 - 2019/6/19

N2 - The purpose of the paper is to extend the social media analytics frameworks reported in the existing literature to create value from the data captured from heterogenous social media and IoT sources in a global supply-chain. The paper will aid the practitioners to understand the importance of focussed analysis and the key requirements for this analysis by offering a guide to organisational needs. The framework and requirements proposed in the paper will aid managers to capture value from the data (i.e. gain key insights) and augment human decision-making.

AB - The purpose of the paper is to extend the social media analytics frameworks reported in the existing literature to create value from the data captured from heterogenous social media and IoT sources in a global supply-chain. The paper will aid the practitioners to understand the importance of focussed analysis and the key requirements for this analysis by offering a guide to organisational needs. The framework and requirements proposed in the paper will aid managers to capture value from the data (i.e. gain key insights) and augment human decision-making.

UR - http://euroma2019.org/

M3 - Conference publication

BT - Proceedings of the 26 th EurOMA Conference

CY - Helsinki, Finland

T2 - 26th European Operations Management Association Conference 2019

Y2 - 17 June 2019 through 19 June 2019

ER -

Understanding Value of Social Media in Supply Chain Management

Abstract

Conference

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