Unleashing Organisational Potential

Have you ever wondered how you can unleash the productivity, innovation and general satisifaction of your staff? This chapter dissects the demands on academic and professional services staff in higher education, understanding what can drive improvements while steering away from overworking your most important asset: your people. Advocating a transformative shift, rooted in motivational theory, the authors emphasise autonomy, competence, and relatedness. From flexible work arrangements to collaborative cultures, this chapter delivers actionable insights for organisational rejuvenation. Jones and Schofield address performance measurement nuances, decoding ‘balanced scorecards’ and the utilisation of ‘behavioural observation scales’. Through incisive questions, they guide leaders and employees in sculpting a workplace that achieves organisational objectives while nurturing individual growth and satisfaction.