Using simulation modelling for BPR: resource allocation in a police custody process

Andrew Greasley; Stuart Barlow

doi:10.1108/01443579810225568

Using simulation modelling for BPR: resource allocation in a police custody process

Andrew Greasley
, Stuart Barlow

Operations and Service Management

Research output: Contribution to journal › Article › peer-review

49 Citations (Scopus)

Abstract

Presents an assessment of the use of simulation modelling to assist in business process reengineering projects. Considers the relevance of the simulation technique to modelling business systems and relates its use to the main stages of a reengineering project. Presents a case study of the use of the technique as part of a reengineering project at a police force in the UK. The use of simulation in reengineering is shown to be relevant in the areas of performance measurement, testing of alternative change strategies and communication of process execution.

Original language	English
Pages (from-to)	978-988
Journal	International Journal of Operations and Production Management
Volume	18
Issue number	9/10
DOIs	https://doi.org/10.1108/01443579810225568
Publication status	Published - 1 Sept 1998

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Using simulation modelling for BPR: resource allocation in a police custody process

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