Using Situated Interviews to Engage Frail Older People in the Co-production of Improved Emergency Healthcare

Victoria Cluley*, Nicola Gale, Zoe Radnor

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

Including frail older people in the development and improvement of healthcare is a topical issue and co-production represents a common approach. How to practice co-production effectively, however, remains challenging, particularly when including vulnerable populations. This paper provides methodological highlights from a project designed to improve care pathways for frail older people. The project applied a co-constructive approach to co-production using situated interviews. We make four recommendations for practice and two linked conclusions–that situated interviews represent a flexible and accessible method for engaging vulnerable populations and that conceptual clarity is essential to the delivery of effective co-production.

Original languageEnglish
Pages (from-to)767-777
Number of pages11
JournalInternational Journal of Public Administration
Volume44
Issue number9
Early online date18 Apr 2021
DOIs
Publication statusPublished - 4 Jul 2021

Bibliographical note

© 2021 The Author(s). Published with license by Taylor & Francis Group, LLC.This is an Open Access article distributed under the terms of the Creative Commons Attribution-NonCommercial-NoDerivatives License (http://creativecommons.org/licenses/by-nc-nd/4.0/), which permits non-commercial re-use, distribution, and reproduction in any medium, provided the original work is properly cited, and is not altered, transformed, or builtupon in any way.

Keywords

  • coproduction
  • emergency care
  • Frailty
  • healthcare
  • situated interviews

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