Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm

Krishna C Balthu; Benjamin T Clegg; Glyn Morris; Helen J Shipton; Paul Hunt

Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm

Krishna C Balthu, Benjamin T Clegg, Glyn Morris, Helen J Shipton, Paul Hunt

Higgs & Sons Solicitors

Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

Original language	English
Publication status	Published - 2012
Event	XVI Annual International Conference of the Society of Operations Management 2012 - IIT Delhi, New Delhi, India Duration: 21 Dec 2012 → 23 Dec 2012

Conference

Conference	XVI Annual International Conference of the Society of Operations Management 2012
Abbreviated title	SOM Conference 2012
Country/Territory	India
City	New Delhi
Period	21/12/12 → 23/12/12

Cite this

@conference{972372f1ad384d71bbc7aac99765be41,

title = "Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm",

author = "Balthu, {Krishna C} and Clegg, {Benjamin T} and Glyn Morris and Shipton, {Helen J} and Paul Hunt",

year = "2012",

language = "English",

note = "XVI Annual International Conference of the Society of Operations Management 2012, SOM Conference 2012 ; Conference date: 21-12-2012 Through 23-12-2012",

}

Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm. / Balthu, Krishna C ; Clegg, Benjamin T; Morris, Glyn et al.
2012. Paper presented at XVI Annual International Conference of the Society of Operations Management 2012, New Delhi, India.

Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

TY - CONF

T1 - Using Systems Thinking to Improve Professional Service Delivery in a UK Law Firm

AU - Balthu, Krishna C

AU - Clegg, Benjamin T

AU - Morris, Glyn

AU - Shipton, Helen J

AU - Hunt, Paul

PY - 2012

Y1 - 2012

M3 - Unpublished Conference Paper

T2 - XVI Annual International Conference of the Society of Operations Management 2012

Y2 - 21 December 2012 through 23 December 2012

ER -