"We Speak Like You Do": The Effect of Language Similarity in Management Response to Negative Reviews

Hai-Anh Tran, Yuliya Strizhakova

Research output: Contribution to conferencePaperpeer-review

Original languageEnglish
Publication statusPublished - 16 Feb 2020
Event2020 AMA Winter Academic Conference - San Diego, United States
Duration: 14 Feb 202016 Feb 2020

Conference

Conference2020 AMA Winter Academic Conference
CountryUnited States
CitySan Diego
Period14/02/2016/02/20

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