When digital technologies meet lean production: A socio-technical system perspective for operational efficiency and innovativeness

Yefei Yang, Rachel W.Y. Yee*, Peter K.C. Lee, Jing han Zhu

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

In this work, we sought to theoretically hypothesize and empirically investigate the effect of digital technologies on firms’ operational performance and the moderating effect of lean production (LP) on this relationship, from the perspective of the socio-technical systems theory. The hypothesized relationships are examined based on an event study of 303 lean manufacturing companies adopting digital technologies in China between 2010 and 2021. Results demonstrate that the effect of digital technologies on enhanced operational efficiency is more pronounced for firms implementing people-oriented LP practices, while LP’s effect on diminished innovativeness is more obvious for firms undertaking process-oriented LP practices.
Original languageEnglish
Article number104238
JournalInformation and Management
Volume63
Issue number1
Early online date27 Aug 2025
DOIs
Publication statusE-pub ahead of print - 27 Aug 2025

Bibliographical note

Copyright © 2025 Published by Elsevier B.V. This accepted manuscript version is licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International https://creativecommons.org/licenses/by-nc-nd/4.0/

Funding

This work was partially supported by the grant from National Natural Science Foundation of China (Grant No. 72102011). It was also partially supported by the grant from the Research Centre of Textiles for Future Fashion (RCTFF) of the Hong Kong Polytechnic University (Project No. PolyU P0049635).

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