Workplace justice, citizenship behavior, and turnover intentions in a union context: examining the mediating role of perceived union support and union instrumentality

Samuel Aryee, Yue W. Chay

Research output: Contribution to journalArticle

Abstract

This study examined the relationship between workplace justice afforded by the grievance system and the union outcomes of citizenship behavior and turnover intentions and the mechanisms that underpin these relationships. Respondents (N = 187) were members of a large public sector union in Singapore. Results revealed that perceived union support and union instrumentality fully mediated the relationship between the dimensions of workplace justice and citizenship behavior directed toward the union (OCBO) and citizenship behavior directed at other union members (OCBI). Union instrumentality partially mediated the procedural justice–turnover intentions relationship.
Original languageEnglish
Pages (from-to)154-160
Number of pages7
JournalJournal of Applied Psychology
Volume86
Issue number1
DOIs
Publication statusPublished - Feb 2001

Keywords

  • workplace justice & citizenship behaviors & turnover intentions & perceived union support & instrumentality
  • union members (mean age 43.8 yrs)

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