Human resource allocation in a call centre

  • A.E. Oudet

Student thesis: Master's ThesisMaster of Science (by Research)

Abstract

DUE TO COPYRIGHT RESTRICTIONS ONLY AVAILABLE FOR CONSULTATION AT ASTON UNIVERSITY LIBRARY AND INFORMATION SERVICES WITH PRIOR ARRANGEMENT
Date of Award1998
Original languageEnglish

Keywords

  • human resource allocation
  • call centre
  • ekectronic engineering
  • computer science

Cite this

Human resource allocation in a call centre
Oudet, A. E. (Author). 1998

Student thesis: Master's ThesisMaster of Science (by Research)