Abstract
| Date of Award | May 2008 |
|---|---|
| Original language | English |
| Awarding Institution |
|
Keywords
- process improvement
- quality management
- financial services industry
- mamagement framework
Cite this
- Standard
Process Improvement and Quality Management Systems in the Financial Services Industry: the case for the OPEX quality management system and framework
Student thesis: Master's Thesis › Master of Science (by Research)