Dr Ben Clegg


Ben Clegg

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Research interests

  • Systems thinking for business process improvement
  • Inter-company management of enterprises
  • Improvement of operations management practice

Teaching Activity

Postgraduate Module Leader - Current


  • BNM800 / BNM810 / EMM800 - Operation Management (MSc)
  • EMM800 - EM Lyon - Operations Management
  • BNM850 - Quality Management (MSc)
  • BNM224 - Managing Multi-Organisation Enterprises (MSc)


Executive Education


  • Lean Management
  • Operations Management
  • Process Improvement and Systems Thinking.


  • University of Central England. Post Graduate Certificate in Higher Education (PGCHE).
  • De Montfort University. Doctor of Philosophy (PhD). Dissertation title: ‘A Systems Approach to Re-engineering Business Processes towards Concurrent Engineering Principles'.
  • Loughborough University Business School. Bachelor of Science (BSc Hons) in Management Science and a Diploma in Industrial Studies (DIS).
  • Chartered Institute of Marketing. Diploma in Strategic Marketing (DipM).

Membership of Professional Bodies

  • Chartered Engineer (CEng) since 2003. The Management Division, Institute of Engineering and Technology (IET). Member (MIET) since 1999.
  • BetaGammaSigma; the international honour society. Faculty Member since Oct 2009.
  • Higher Education Academy (HEA). Member since 2003, Fellow (FHEA) since March 2007.
  • Production and Operations Management Society (POMS). Member since 2003.
  • European Operations Management Association (EurOMA). Member since 2005
  • International Council of Systems Engineering (INCOSE), Management Group. 1996-2002
  • British Academy of Management (BAM). Member 2002-4 and 2007 onwards.
  • Institute of Logistics and Transport (ILT). Corporate member 2002-4.

Administrative Roles

Associate Dean, Business Partnerships

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Aston Business School

Organisational unit: School

  1. A gamified approach to improving customer service delivery in a train operating company

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  2. Supply chain upscaling in the emerging electric vehicle sector: a case study

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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  1. Fellow

    Prize: Election to learned society

  2. Outstanding contribution to teaching

    Prize: Prize (including medals and awards)

  3. Highly Commended Paper

    Prize: Prize (including medals and awards)

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Top downloads

Employable Graduates; Exploitable Research

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