Chris Owen

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Chris Owen joined Aston University Business School in September 2011.  Before joining Aston, he was a Senior Consultant in PwC Consulting in the Operations Competency.  Over seven years with PwC Chris worked on a number of assignments with clients across a variety of sectors including Banking, Aerospace, Industrial Products, Construction, Public Sector (Home Affairs and Education), Utilities and Food Distribution.  These assignments were in the broad area of Operations helping clients to tackle a range of issues including cost reduction, performance improvement and procurement.  Chris has international experience having worked in Germany, Italy, the US and China.  Originally trained as a Manufacturing Engineer in the Aerospace industry, prior to PwC, Chris held a number of roles in manufacturing systems, operations and supply chain with companies such as Dowty, Lucas, Goodrich and Invensys.


Research interests

  • Modelling and Simulation

  • Supply Chain Management

  • Operations Management

  • Lean Enterprise

Teaching Activity


  • BN2284 Total Quality Management

  • BN2216 Operations Management

  • BN3322 International Operations

  • BN3370 Effective Management Consultancy


  • BNM633 International Operations


  • DBA, Aston University, 2013
  • MBA, Aston University, 2000

  • BEng with First Class Honours in Manufacturing Engineering, Brunel University, 1992

Membership of Professional Bodies

Member of the Institution of Engineering and Technology (MIET)

  1. A gamified approach to improving customer service delivery in a train operating company

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

  2. Behavior in models: a framework for representing human behavior

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

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