Exploring the impact of e-business adoption on logistics processes: empirical evidence from the food industry

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Abstract

The objectives of the research were to identify factors that influence e-business adoption and its impact on logistics processes in the Greek food industry. Drawing on existing research, a conceptual framework and propositions were developed and six in depth case studies were carried out. In the framework, three major categories of influencing factors were distinguished: intra-enterprise, sector and supply chain factors. Findings suggest that e-business adoption is more affected by supply chain and sector factors, rather than intra-enterprise factors. Regarding the impact of e-business on logistics process, it seems that it is affected by the frequency of its use and it is greater in processes occurring at the company-customer interface. Finally, e-business impact is more related to the dimensions of time and quality, rather than cost improvements.

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Original languageEnglish
Pages (from-to)109-122
Number of pages14
JournalInternational Journal of Logistics
Volume10
Issue2
DOIs
StatePublished - Jun 2007
Event13th International Annual EurOMA Conference - Glasgow, United Kingdom

Bibliographic note

EurOMA 2006 'Moving up the Value Chain' This is an Accepted Manuscript of an article published by Taylor & Francis in International journal of logistics on 30/6/07, available online: http://wwww.tandfonline.com/10.1080/13675560701427270

    Keywords

  • e-business impact , food industry , logistics

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