Proceedings of the Spring Servitization Conference (SSC 2013): servitization in the multi-organisation enterprise

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The increased data complexity and task interdependency associated with servitization represent significant barriers to its adoption. The outline of a business game is presented which demonstrates the increasing complexity of the management problem when moving through Base, Intermediate and Advanced levels of servitization. Linked data is proposed as an agile set of technologies, based on well established standards, for data exchange both in the game and more generally in supply chains.



Original languageEnglish
Place of PublicationBirmingham (UK)
PublisherAston University
Number of pages225
ISBN (Print)978-1-9058-9998-6
Publication statusPublished - 2013

Bibliographic note

© Aston Business School Spring Servitization Conference 2013: Servitization in the multi-organisation enterprise, Birmingham 20/05/13 - 21/05/13

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