The evolution of logistics service providers and the role of Internet-based applications in facilitating global operations

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The need for global logistics services has increased dramatically and become extremely complex and dynamic as a result of a number of changes in manufacturing and in industrial production. In response, the logistics industry is changing in a variety of ways, including mergers to form integrated transportation service providers, outsourcing and increased use of information technology. The aim of this chapter is to provide an overview of the evolution and the most important trends in the logistics services provider (LSP) industry. Specific emphasis will be given to the role of Internet-based applications. Within this context, the chapter will also present the role of logistics e-marketplaces. In particular, based on the secondary research of currently existing logistics on-line marketplaces, an analysis and classification of them is provided with the aim of identifying service gaps. The analysis reveals that logistics electronic marketplaces, despite the increased range of services currently offered, still face limitations with reference to integrated customs links or translation services, which both reduce the efficiency of global operations.

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Publication date2010
Publication titleEnterprise networks and logistics for agile manufacturing
EditorsLihui Wang, S.C. Lenny Koh
Place of PublicationLondon (UK)
Number of pages14
ISBN (Electronic)978-1-84996-244-5
ISBN (Print)978-1-84996-243-8
Original languageEnglish


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