A simulation of an ERP implementation with informal processes

Andrew Greasley, Yucan Wang

Research output: Chapter in Book/Report/Conference proceedingConference publication

Abstract

This paper presents a discrete event simulation study to examine tenancy service performance in a shopping centre. The study aims to provide an understanding of how informal management mechanisms could enhance existing ERP systems. The research shows the potential benefits of combining the traditional strengths of ERP in providing better performance in terms of efficiency with the ability to react with flexibility to customer's requests.
Original languageEnglish
Title of host publicationProceedings of the 2012 Summer Computer Simulation Conference (SCSC '12)
Subtitle of host publicationpart of SummerSim 2012 Multiconference, July 8-11, 2012, Genoa, Italy
EditorsAgostino G. Bruzzone, Francesco Longo, Peter Kropf, Miguel A. Piera
Place of PublicationNew York, NY (US)
PublisherCurran
Pages51-55
Number of pages5
ISBN (Print)978-1-61839-984-7
Publication statusPublished - Jul 2012
Event2012 Summer Simulation Multiconference - Genoa, Italy
Duration: 8 Jul 201211 Jul 2012

Publication series

NameSimulation series
PublisherThe Society for Modeling and Simulation International (SCS)
Number10
Volume44
ISSN (Print)0735-9276

Conference

Conference2012 Summer Simulation Multiconference
CountryItaly
CityGenoa
Period8/07/1211/07/12

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  • Cite this

    Greasley, A., & Wang, Y. (2012). A simulation of an ERP implementation with informal processes. In A. G. Bruzzone, F. Longo, P. Kropf, & M. A. Piera (Eds.), Proceedings of the 2012 Summer Computer Simulation Conference (SCSC '12): part of SummerSim 2012 Multiconference, July 8-11, 2012, Genoa, Italy (pp. 51-55). (Simulation series; Vol. 44, No. 10). Curran.