Abusive supervision and contextual performance: The mediating role of emotional exhaustion and the moderating role of work unit structure

Samuel Aryee*, Li-Yun Sun, Zhen X.G. Chen, Yaw A. Debrah

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

Abstract

This study examined the processes linking abusive supervision to employee contextual performance by focusing on the mediating influence of emotional exhaustion and the moderating influence of work unit structure. Data were obtained from 285 subordinate-supervisor dyads from three manufacturing companies in north-eastern China. The results revealed that: (i) emotional exhaustion mediated the relationships between abusive supervision and the contextual performance dimensions of interpersonal facilitation and job dedication; and (ii) work unit structure moderated these relationships such that the relationships were stronger in mechanistic than in organic work unit structures. © 2008 Blackwell Publishing Ltd.

Original languageEnglish
Pages (from-to)393-411
Number of pages19
JournalManagement and Organization Review
Volume4
Issue number3
Early online date26 Jul 2008
DOIs
Publication statusPublished - Nov 2008

Keywords

  • abusive supervision
  • contextual performance
  • emotional exhaustion
  • work unit structure

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