Adopting ERP with informality in order to foster both efficiency and flexibility operations

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

This paper discusses whether efficiency and flexibility can be improved simultaneously when adopting ERP based systems. ERP systems are known for their ability to achieve efficient business performance by enabling standardized business process design, but at a cost of a possible loss of flexibility in operations. Efficiency and flexibility may seem incompatible in that they are different business objectives and may exist in different organizational environments. However, based on case study research, this paper investigates the objectives and characteristics of ERP and informality and how they can lead to improvements in both operations objectives of efficiency and flexibility.
Original languageEnglish
Title of host publicationProceedings of the Production and Operations Management (POM) 2011 conference
Publication statusPublished - 2011

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    Wang, Y., Greasley, A., & Thanassoulis, E. (2011). Adopting ERP with informality in order to foster both efficiency and flexibility operations. In Proceedings of the Production and Operations Management (POM) 2011 conference