TY - GEN
T1 - Adopting ERP with informality in order to foster both efficiency and flexibility operations
AU - Wang, Yucan
AU - Greasley, Andrew
AU - Thanassoulis, Emmanuel
PY - 2011
Y1 - 2011
N2 - This paper discusses whether efficiency and flexibility can be improved simultaneously when adopting ERP based systems. ERP systems are known for their ability to achieve efficient business performance by enabling standardized business process design, but at a cost of a possible loss of flexibility in operations. Efficiency and flexibility may seem incompatible in that they are different business objectives and may exist in different organizational environments. However, based on case study research, this paper investigates the objectives and characteristics of ERP and informality and how they can lead to improvements in both operations objectives of efficiency and flexibility.
AB - This paper discusses whether efficiency and flexibility can be improved simultaneously when adopting ERP based systems. ERP systems are known for their ability to achieve efficient business performance by enabling standardized business process design, but at a cost of a possible loss of flexibility in operations. Efficiency and flexibility may seem incompatible in that they are different business objectives and may exist in different organizational environments. However, based on case study research, this paper investigates the objectives and characteristics of ERP and informality and how they can lead to improvements in both operations objectives of efficiency and flexibility.
UR - http://www.poms.org/
M3 - Conference publication
SN - 9780615469935
BT - Proceedings of the Production and Operations Management (POM) 2011 conference
ER -