Business Intelligence Solution for an SME: A Case Study.

Raghavendra Raj*, Shun H Wong, Anthony J Beaumont

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference publication

Abstract

Business Intelligence (BI) leverages the usefulness of existing information. It equips business users with relevant information to perform various analyses to make key business decisions. Over the last two decades, BI has become a core strategy for the growth of many companies, in particular large corporations. However, studies show that small and medium-sized enterprises (SMEs) lag behind in implementation and exploitation of BI solutions. To stay ahead of the competition, SMEs must be able to monitor and effectively use all of their resources, in particular information resources, to assist them in making important business decisions. In this paper, we examine the challenges such as lack of technical expertise and limited budget when implementing a BI solution within an SME in the UK. In light of our experiences in tackling these issues, we discuss how these challenges can be overcome through applying various tools and strategies and the potential benefits.
Original languageEnglish
Title of host publicationProceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2016)
PublisherSciTePress
Pages41-50
Number of pages9
ISBN (Print)978-989-758-203-5
DOIs
Publication statusPublished - 11 Nov 2016
Event8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016 - Porto, Portugal
Duration: 9 Nov 201611 Nov 2016

Conference

Conference8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management, IC3K 2016
CountryPortugal
CityPorto
Period9/11/1611/11/16

Bibliographical note

CC BY-NC-ND 4.0

Keywords

  • Business Intelligence
  • data warehouse
  • Microsoft BI
  • SME

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  • Cite this

    Raj, R., Wong, S. H., & Beaumont, A. J. (2016). Business Intelligence Solution for an SME: A Case Study. In Proceedings of the 8th International Joint Conference on Knowledge Discovery, Knowledge Engineering and Knowledge Management (IC3K 2016) (pp. 41-50). SciTePress. https://doi.org/10.5220/0006049500410050