TY - CHAP
T1 - Combining ERP systems with enterprise 2.0
AU - Wang, Yucan
AU - Greasley, Andrew
AU - Thanassoulis, Emmanuel
PY - 2011/1/1
Y1 - 2011/1/1
N2 - The paper discusses both the complementary factors and contradictions of adoption ERP based systems with enterprise 2.0. ERP is well known as its' efficient business process management. Also the high failure rate the system implementation is famous as well. According to [1], ERP systems could achieve efficient business performance by enabling a standardized business process design, but at a cost of flexibility in operations. However, enterprise 2.0 supports flexible business process management, informal and less structured interactions [3],[4],[21]. Traditional researcher claimed efficiency and flexibility may seem incompatible in that they are different business objectives and may exist in different organizational environments. However, the paper will break traditional norms that combine ERP and enterprise 2.0 in a single enterprise to improve both efficient and flexible operations simultaneously. Based on the multiple cases studies, four cases presented different attitudes on usage ERP systems and enterprise social systems. Based on socio-technical theory, the paper presents in-depth analysis benefits of combination ERP with enterprise 2.0 for these firms.
AB - The paper discusses both the complementary factors and contradictions of adoption ERP based systems with enterprise 2.0. ERP is well known as its' efficient business process management. Also the high failure rate the system implementation is famous as well. According to [1], ERP systems could achieve efficient business performance by enabling a standardized business process design, but at a cost of flexibility in operations. However, enterprise 2.0 supports flexible business process management, informal and less structured interactions [3],[4],[21]. Traditional researcher claimed efficiency and flexibility may seem incompatible in that they are different business objectives and may exist in different organizational environments. However, the paper will break traditional norms that combine ERP and enterprise 2.0 in a single enterprise to improve both efficient and flexible operations simultaneously. Based on the multiple cases studies, four cases presented different attitudes on usage ERP systems and enterprise social systems. Based on socio-technical theory, the paper presents in-depth analysis benefits of combination ERP with enterprise 2.0 for these firms.
KW - informal communication system
KW - enterprise resource planning
KW - enterprise 2.0
KW - efficiency
KW - sociotechnology
KW - agile BPM
KW - flexibility
UR - http://www.scopus.com/inward/record.url?scp=80054072778&partnerID=8YFLogxK
U2 - 10.1007/978-3-642-24358-5_20
DO - 10.1007/978-3-642-24358-5_20
M3 - Other chapter contribution
AN - SCOPUS:80054072778
SN - 978-3-642-24357-8
T3 - Communications in computer and information science
SP - 198
EP - 207
BT - ENTERprise information systems
A2 - Cruz-Cunha, Maria M.
A2 - Varajão, João
A2 - Powell, Philip
A2 - Martinho, Ricardo
PB - Springer
CY - Berlin (DE)
ER -