Development of Adapt-ABLE smart system – an end-to-end system for speeding up disabled housing adaptation process

Adekunle Sabitu Oyegoke, Saheed Ajayi, Muhammad Azeem Abbas, Stephen Ogunlana

Research output: Contribution to journalArticlepeer-review


Purpose – The problem of long delay and waiting time in Disabled Facilities Grants (DFG) housing adaptation has been ongoing for years. This study aimed at constructing an innovative smart solution to streamline the housing adaptation process to prevent lengthy delays for disabled and elderly people.
Design/methodology/approach – The Adapt-ABLE approach is suggested based on a constructive research approach, where extensive theoretical development of the Adapt-ABLE concept is developed. It consists of four integrated platforms that undergo theoretical and analogical development and validations
through applicable theories, a workshop, four brainstorming sessions and a focus group.
Findings – The proposed Adapt-ABLE approach utilises process optimisation techniques through an IT system for streamlining the process. The merits of the semi-automated system include the development of a preventive measure that allows measurement of suitability index of homes for the occupants, indicative
assessment that shorten the application duration, procurement and contracting platform that utilises principles based on framework agreement and call-off contract, and a platform that standardised performance management for continuous improvement.
Originality/value – The Adapt-ABLE solution will cut the application journey of non-qualified applicants and suggest where help can be sought. The qualified applicants’ application journey will also be shortened through an online indicative assessment regime and early online resources (means) testing. Overall, the proposed system reduces the waiting time, and timely delivery improves the applicant’s quality of life by living independently. It will potentially save the NHS billions of pounds used to replace hips and residential care costs due to lengthy delays in the housing adaptations process.
Original languageEnglish
Number of pages22
JournalInternational Journal of Building Pathology and Adaptation
Early online date16 Mar 2022
Publication statusE-pub ahead of print - 16 Mar 2022


  • housing adaptation
  • disabled facilities grants
  • constructive research
  • independent living
  • United Kingdom


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