Four tips on how to get served more quickly at the pub: new research

Research output: Other contributionBlog Post

Abstract

As you are reading this, in bars all over the world customers are ordering drinks and bartenders are serving them. Some are getting their drinks without too much fuss, while others are getting disgruntled at being made to wait – and it is even worse when the bartender serves someone who has not been waiting as long as you have. But this common interaction has seldom been explored in any depth.

We used the technique of conversation analysis, developed by Harvey Sacks and inspired by Harold Garfinkel’s ethnomethodology, which enabled us to look in detail at what seem to be fairly mundane everyday interactions.
Original languageEnglish
Media of outputThe Conversation
Publication statusPublished - 22 Aug 2018

Bibliographical note

You are free to republish this article both online and in print. We ask that you follow some simple guidelines.

Please do not edit the piece, ensure that you attribute the author, their institute, and mention that the article was originally published on The Conversation.

Fingerprint Dive into the research topics of 'Four tips on how to get served more quickly at the pub: new research'. Together they form a unique fingerprint.

Cite this