How can community pharmacists be supported to manage skin conditions? A multistage stakeholder research prioritisation exercise

Jane Harvey*, Zakia Shariff, Claire Anderson, Matthew J. Boyd, Matthew J. Ridd, Miriam Santer, Kim Suzanne Thomas, Ian Maidment, Paul Leighton

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


Objective: To establish research priorities which will support the development and delivery of community pharmacy initiatives for the management of skin conditions. Design: An iterative, multistage stakeholder consultation consisting of online survey, participant workshops and prioritisation meeting. Setting: All data collection took place online with participants completing a survey (delivered via the JISC Online Survey platform, between July 2021 and January 2022) and participating in online workshops and meetings (hosted on Microsoft Teams between April and July 2022). Participants: 174 community pharmacists and pharmacy staff completed the online survey. 53 participants participated in the exploratory workshops (19 community pharmacists, 4 non-pharmacist members of pharmacy staff and 30 members of the public). 4 healthcare professionals who were unable to attend a workshop participated in a one-to-one interview. 29 participants from the workshops took part in the prioritisation meeting (5 pharmacists/pharmacy staff, 1 other healthcare professional and 23 members of the public). Results: Five broad areas of potential research need were identified in the online survey: (1) identifying and diagnosing skin conditions; (2) skin conditions in skin of colour; (3) when to refer skin conditions; (4) disease-specific concerns and (5) product-specific concerns. These were explored and refined in the workshops to establish 10 potential areas for research, which will support pharmacists in managing skin conditions. These were ranked in the prioritisation meeting. Among those prioritised were topics which consider how pharmacists work with other healthcare professionals to identify and manage skin conditions. Conclusions: Survey responses and stakeholder workshops all recognised the potential for community pharmacists to play an active role in the management of common skin conditions. Future research may support this in the generation of resources for pharmacists, in encouraging public take-up of pharmacy services, and in evaluating the most effective provision for dealing with skin conditions.
Original languageEnglish
Article numbere071863
Number of pages9
JournalBMJ Open
Issue number1
Publication statusPublished - 2 Jan 2024

Bibliographical note

© Author(s) (or their
employer(s)) 2023. Re-use
permitted under CC BY.
Published by BMJ.


  • Community Pharmacy Services
  • Humans
  • Pharmacies
  • Pharmacists
  • Professional Role
  • Skin
  • Surveys and Questionnaires
  • Patient Participation


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