Hypocritical organizations: Implications for employee social responsibility

Nishat Babu, Kenneth De Roeck, Nicolas Raineri

Research output: Contribution to journalArticle

Abstract

The implications of corporate hypocrisy for corporate social responsibility (CSR) at the employee level of analysis remain largely unexplored. Drawing on attribution theory and the sensemaking perspective of CSR, we develop a model that highlights the negative effects of corporate hypocrisy on employees' voluntary contribution to their firm's social responsibility program (employee social responsibility, or ESR), as mediated by symbolic CSR attributions. Moreover, by incorporating the CSR sensitivity framework, we develop a more nuanced model that acknowledges the role of task significance in strengthening the aforementioned relationship. The results from our cross-lagged study first suggest that corporate hypocrisy negatively affects ESR through the intermediary role of symbolic CSR attributions. Second, the findings reveal that task significance moderates the relationship between corporate hypocrisy and ESR, such that both the direct and indirect effects are stronger for employees whose jobs are higher in task significance. Implications for research and practice are discussed.
Original languageEnglish
JournalJournal of Business Research
Early online date15 Aug 2019
DOIs
Publication statusE-pub ahead of print - 15 Aug 2019

Fingerprint

Employees
Corporate Social Responsibility
Social responsibility
Hypocrisy
Attribution
Intermediaries
Direct effect
Sensemaking
Attribution theory
Levels of analysis
Indirect effects
Voluntary contributions

Bibliographical note

© 2019, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/

Keywords

  • Attribution theory
  • Corporate hypocrisy
  • Employee social responsibility
  • Sensemaking
  • Symbolic CSR
  • Task significance

Cite this

@article{4ed351b1aba1415d969618dbe81f30eb,
title = "Hypocritical organizations: Implications for employee social responsibility",
abstract = "The implications of corporate hypocrisy for corporate social responsibility (CSR) at the employee level of analysis remain largely unexplored. Drawing on attribution theory and the sensemaking perspective of CSR, we develop a model that highlights the negative effects of corporate hypocrisy on employees' voluntary contribution to their firm's social responsibility program (employee social responsibility, or ESR), as mediated by symbolic CSR attributions. Moreover, by incorporating the CSR sensitivity framework, we develop a more nuanced model that acknowledges the role of task significance in strengthening the aforementioned relationship. The results from our cross-lagged study first suggest that corporate hypocrisy negatively affects ESR through the intermediary role of symbolic CSR attributions. Second, the findings reveal that task significance moderates the relationship between corporate hypocrisy and ESR, such that both the direct and indirect effects are stronger for employees whose jobs are higher in task significance. Implications for research and practice are discussed.",
keywords = "Attribution theory, Corporate hypocrisy, Employee social responsibility, Sensemaking, Symbolic CSR, Task significance",
author = "Nishat Babu and {De Roeck}, Kenneth and Nicolas Raineri",
note = "{\circledC} 2019, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/",
year = "2019",
month = "8",
day = "15",
doi = "10.1016/j.jbusres.2019.07.034",
language = "English",
journal = "Journal of Business Research",
issn = "0148-2963",
publisher = "Elsevier",

}

Hypocritical organizations: Implications for employee social responsibility. / Babu, Nishat; De Roeck, Kenneth; Raineri, Nicolas.

In: Journal of Business Research, 15.08.2019.

Research output: Contribution to journalArticle

TY - JOUR

T1 - Hypocritical organizations: Implications for employee social responsibility

AU - Babu, Nishat

AU - De Roeck, Kenneth

AU - Raineri, Nicolas

N1 - © 2019, Elsevier. Licensed under the Creative Commons Attribution-NonCommercial-NoDerivatives 4.0 International http://creativecommons.org/licenses/by-nc-nd/4.0/

PY - 2019/8/15

Y1 - 2019/8/15

N2 - The implications of corporate hypocrisy for corporate social responsibility (CSR) at the employee level of analysis remain largely unexplored. Drawing on attribution theory and the sensemaking perspective of CSR, we develop a model that highlights the negative effects of corporate hypocrisy on employees' voluntary contribution to their firm's social responsibility program (employee social responsibility, or ESR), as mediated by symbolic CSR attributions. Moreover, by incorporating the CSR sensitivity framework, we develop a more nuanced model that acknowledges the role of task significance in strengthening the aforementioned relationship. The results from our cross-lagged study first suggest that corporate hypocrisy negatively affects ESR through the intermediary role of symbolic CSR attributions. Second, the findings reveal that task significance moderates the relationship between corporate hypocrisy and ESR, such that both the direct and indirect effects are stronger for employees whose jobs are higher in task significance. Implications for research and practice are discussed.

AB - The implications of corporate hypocrisy for corporate social responsibility (CSR) at the employee level of analysis remain largely unexplored. Drawing on attribution theory and the sensemaking perspective of CSR, we develop a model that highlights the negative effects of corporate hypocrisy on employees' voluntary contribution to their firm's social responsibility program (employee social responsibility, or ESR), as mediated by symbolic CSR attributions. Moreover, by incorporating the CSR sensitivity framework, we develop a more nuanced model that acknowledges the role of task significance in strengthening the aforementioned relationship. The results from our cross-lagged study first suggest that corporate hypocrisy negatively affects ESR through the intermediary role of symbolic CSR attributions. Second, the findings reveal that task significance moderates the relationship between corporate hypocrisy and ESR, such that both the direct and indirect effects are stronger for employees whose jobs are higher in task significance. Implications for research and practice are discussed.

KW - Attribution theory

KW - Corporate hypocrisy

KW - Employee social responsibility

KW - Sensemaking

KW - Symbolic CSR

KW - Task significance

UR - https://linkinghub.elsevier.com/retrieve/pii/S0148296319304515

UR - http://www.scopus.com/inward/record.url?scp=85070537590&partnerID=8YFLogxK

U2 - 10.1016/j.jbusres.2019.07.034

DO - 10.1016/j.jbusres.2019.07.034

M3 - Article

JO - Journal of Business Research

JF - Journal of Business Research

SN - 0148-2963

ER -