The efficacy, quality, responsiveness, and value of healthcare services provided is increasingly attracting the attention and the questioning of governments, payers, patients, and healthcare providers. Investments on integration technologies and integration of supply chain processes, has been considered as a way towards removing inefficiencies in the sector. This chapter aims to initially provide an in depth analysis of the healthcare supply chain and to present core entities, processes, and flows. Moreover, the chapter explores the concept of integration in the context of the healthcare sector, and indentifies the integration drivers, as well as challenges.
|Title of host publication||Handbook of research on information technology management and clinical data administration in healthcare|
|Editors||Ashish N. Dwivedi|
|Number of pages||16|
|Publication status||Published - May 2009|
Kitsiou, S., Matopoulos, A., Vlachopoulou, M., & Manthou, V. (2009). Integration issues in the healthcare supply chain. In A. N. Dwivedi (Ed.), Handbook of research on information technology management and clinical data administration in healthcare (Vol. 2, pp. 582-597). IGI Global. https://doi.org/10.4018/978-1-60566-356-2.ch036