Operations management

Research output: Book/ReportBook

Abstract

Operations Management, 3rd Edition provides a clear and accessible introduction to this important area of study, focusing on all key areas of operations in both manufacturing and service industries. Features: Focuses on the subject from a European perspective. Deals with the management of the creation of goods and the delivery of services to the customer. Covers the main areas of operations strategy, the design of operations system and the management of operations over time. Incorporates more strategic and international commentary. Includes a strategy link section consisting of a paragraph relating each chapter topic to operations strategy. Includes more end of chapter and quantitative exercises. Cases have been updated throughout and now include: Service including public sector, international, a mix of mini–cases and a longer case for each chapter. Accompanied by a comprehensive package of online learning support materials including: A robust testbank featuring 1500 questions, PowerPoint slides and a comprehensive instructor's manual An interactive e–Book is included with every new copy of this text, featuring a wealth of embedded media, including: Animated worked examples, simulations, virtual tours, videos, flashcards and practice quizzes.
Original languageEnglish
PublisherWiley
Number of pages510
Edition3rd
ISBN (Print)978-1-119-97854-1
Publication statusPublished - 19 Apr 2013

Keywords

  • operations management
  • operations strategy
  • design
  • operations system

Fingerprint Dive into the research topics of 'Operations management'. Together they form a unique fingerprint.

  • Research Output

    Operations management

    Greasley, A., 27 Feb 2009, 2nd ed. Chichester (UK): Wiley. 584 p.

    Research output: Book/ReportBook

  • Cite this

    Greasley, A. (2013). Operations management. (3rd ed.) Wiley.