Psychometric evaluation of the Newcastle Satisfaction with Nursing Scales

Michela Piredda*, Ercole Vellone, Giovanni Piras, Roberta Fida, Jos M. Latour, Maria Matarese, Rosaria Alvaro, Maria Grazia De Marinis

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


This study tested the psychometric properties of the Italian version of the Newcastle Satisfaction with Nursing Scales through factor analysis with 659 medical and surgical inpatients. One factor was found for the Scale Satisfaction and 4 factors for the Scale Experiences: Carelessness, Emotional support, Relationship/information, and Caring times. This validation makes available to nurses and managers a multidimensional tool able to discriminate between different care experiences and to identify areas for care improvement.

Original languageEnglish
Pages (from-to)84-92
Number of pages9
JournalJournal of Nursing Care Quality
Issue number1
Early online date5 Aug 2014
Publication statusPublished - 11 Dec 2015

Bibliographical note

Publisher Copyright:
Copyright © 2015 Wolters Kluwer Health - Lippincott Williams & Wilkins.


  • Factor analysis
  • Newcastle satisfaction with nursing scales
  • Nursing care
  • Patient satisfaction
  • Psychometrics


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