Relational work in synchronous text-based CMC of virtual teams

Erika Darics

doi:10.4018/978-1-61520-773-2.ch053

Relational work in synchronous text-based CMC of virtual teams

Erika Darics

Research output: Chapter in Book/Published conference output › Chapter (peer-reviewed) › peer-review

Abstract

Based on close examinations of instant message (IM) interactions, this chapter argues that an interactional sociolinguistic approach to computer-mediated language use could provide explanations for phenomena that previously could not be accounted for in computer-mediated discourse analysis (CMDA). Drawing on the theoretical framework of relational work (Locher, 2006), the analysis focuses on non-task oriented talk and its function in forming and establishing communication norms in the team, as well as micro-level phenomena, such as hesitation, backchannel signals and emoticons. The conclusions of this preliminary research suggest that the linguistic strategies used for substituting audio-visual signals are strategically used in discursive functions and have an important role in relational work

Original language	English
Title of host publication	Handbook of research on discourse behavior and digital communication
Subtitle of host publication	language structures and social interaction
Editors	Rotimi Taiwo
Publisher	IGI Global
Pages	830-851
Number of pages	22
ISBN (Electronic)	978-1-6152-0774-9
ISBN (Print)	978-1-6152-0773-2
DOIs	https://doi.org/10.4018/978-1-61520-773-2.ch053
Publication status	Published - May 2010

Keywords

digital communication
computer-mediated communication
virtual work
linguistic politeness

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10.4018/978-1-61520-773-2.ch053

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KW - computer-mediated communication

KW - virtual work

KW - linguistic politeness

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BT - Handbook of research on discourse behavior and digital communication

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PB - IGI Global

ER -

Relational work in synchronous text-based CMC of virtual teams

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Keywords

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