TY - JOUR
T1 - Rethinking tourism destinations: collaborative network models for the tourist 2.0
AU - Ammirato, Salvatore
AU - Felicetti, Alberto Michele
AU - Della-gala, Marco
N1 - © 2015 Inderscience Enterprises Ltd. International Journal of Knowledge-Based Development, 2015 Vol.6 No.3, pp.178 - 201
PY - 2015/11/3
Y1 - 2015/11/3
N2 - In the increasingly saturated tourism market, an effective tourism destination management is essential to support competitive and sustainable growth. The topic becomes interesting in light of the spread of the collaborative network (CN) organisational models and the massive diffusion of web 2.0 and mobile technology. The formers have proven to give concrete opportunities of development in many industrial sectors, the latter has been changing the way tourists experience a destination. Even if several case studies of CNs in tourism are known, a comprehensive study of how tourism destinations can benefit of CN models and enabling technologies is not present; especially in the effort to help tourism destinations in setting up services able to actively support each phase of the tourist 2.0 lifecycle. In this paper we highlight how CN models are able to support the tourism destination management in order to gain competitiveness for local areas, to improve flexibility in services provision and to give tourists the possibility to live an augmented tourism experience. Furthermore, a review of the most suitable forms of collaborative network for tourism destination and their ways to actively support the augmented experience of the tourist 2.0 are proposed.
AB - In the increasingly saturated tourism market, an effective tourism destination management is essential to support competitive and sustainable growth. The topic becomes interesting in light of the spread of the collaborative network (CN) organisational models and the massive diffusion of web 2.0 and mobile technology. The formers have proven to give concrete opportunities of development in many industrial sectors, the latter has been changing the way tourists experience a destination. Even if several case studies of CNs in tourism are known, a comprehensive study of how tourism destinations can benefit of CN models and enabling technologies is not present; especially in the effort to help tourism destinations in setting up services able to actively support each phase of the tourist 2.0 lifecycle. In this paper we highlight how CN models are able to support the tourism destination management in order to gain competitiveness for local areas, to improve flexibility in services provision and to give tourists the possibility to live an augmented tourism experience. Furthermore, a review of the most suitable forms of collaborative network for tourism destination and their ways to actively support the augmented experience of the tourist 2.0 are proposed.
UR - https://www.inderscience.com/info/inarticle.php?artid=72800
U2 - 10.1504/IJKBD.2015.072800
DO - 10.1504/IJKBD.2015.072800
M3 - Article
SN - 2040-4476
VL - 6
SP - 178
EP - 201
JO - International Journal of Knowledge-Based Development
JF - International Journal of Knowledge-Based Development
IS - 3
ER -