Six sigma for small and medium-sized enterprises

Godecke Wessel*, Peter G. Burcher

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

Having arisen in large corporations, six sigma is surely one of the most comprehensive approaches for company development and performance improvement of products and processes. Nevertheless, it appears that the majority of small and medium-sized enterprises (SMEs) either do not know the six sigma approach, or find its organisation not suitable to meet their specific requirements. This study identifies the specific requirements based on a sample of SMEs in Germany and examines how six sigma has to be modified to be applicable and valuable in an SME environment. The overall results are reflected in ten imperative functional requirements for an adjusted approach. © Emerald Group Publishing Limited.

Original languageEnglish
Pages (from-to)264-272
Number of pages9
JournalTQM Magazine
Volume16
Issue number4
DOIs
Publication statusPublished - Dec 2004

Keywords

  • quality management
  • quality programmes
  • small to medium-sized enterprises
  • total quality management

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