Winning consumers and influencing them using social media: A cross generational impact case study

Joy Garfield, Breda O'Hare, Viv Bell

Research output: Unpublished contribution to conferenceUnpublished Conference Paperpeer-review

Abstract

The use of social media is continuing to grow and is now widely used for product and service advertising. This research investigated the social media usage across all age ranges in the United Kingdom to determine the impact on purchasing habits. A questionnaire was distributed to people of different ages and with different experiences of social media usage. The results showed that Facebook continues to be the most popular social media network. Respondents in the younger age group were more likely to be influenced by brand marketing and advertising, but the study concluded that celebrity endorsements had little or no influence.
Original languageEnglish
Publication statusPublished - 24 Sept 2020
Event22nd International Conference on Effects of Social Media, 24-25 September 2020, Istanbul, Turkey - , Turkey
Duration: 24 Sept 202025 Sept 2020

Conference

Conference22nd International Conference on Effects of Social Media, 24-25 September 2020, Istanbul, Turkey
Abbreviated titleICESM 2020
Country/TerritoryTurkey
Period24/09/2025/09/20

Bibliographical note

Best presentation award.

Fingerprint

Dive into the research topics of 'Winning consumers and influencing them using social media: A cross generational impact case study'. Together they form a unique fingerprint.

Cite this