Acceptability of Lean Six Sigma in a developing economy: results from exploratory research in Nigerian consulting companies

Oviri Umude-Igbru, Brian Price

Research output: Chapter in Book/Report/Conference proceedingConference contribution

Abstract

The application of Lean Six Sigma (LSS) varies in different regions of the world in terms of both level of understanding and acceptability. Employing a qualitative methodological approach, this paper aims to explore factors hindering the acceptability of the LSS initiative in organizations and list factors required for successful application and implementation in a developing economy from the perspective of LSS consultants. Using Nigeria as a case study, primary data were collected though a number of semi-structured interviews with representatives of leading continuous improvement consultancy firms in Nigeria. Finding draws out links between major factors such as drivers and motivation, LSS performance, marketability and challenges to the acceptability and applicability of LSS in Nigeria. Further findings highlight major factors such as lack of management buy-in, level of awareness, certification driven market, Nigerian environment and culture, etc as problems that hinder successful implementation of LSS in Nigeria. This paper contributes to the theoretical foundation of critical success factors required for the implementation of Lean Six Sigma, with results from the experience of a developing economy.

Original languageEnglish
Title of host publication2015 International Conference on Industrial Engineering and Operations Management (IEOM)
PublisherIEEE
ISBN (Print)978-1-4799-6065-1
DOIs
Publication statusPublished - 2015
Event5th International Conference on Industrial Engineering and Operations Management - Dubai, United Arab Emirates
Duration: 3 Mar 20155 Mar 2015

Conference

Conference5th International Conference on Industrial Engineering and Operations Management
Abbreviated titleIEOM 2015
CountryUnited Arab Emirates
CityDubai
Period3/03/155/03/15

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Keywords

  • continuous Improvement
  • developing Countries
  • Lean Six Sigma
  • Nigeria

Cite this

Umude-Igbru, O., & Price, B. (2015). Acceptability of Lean Six Sigma in a developing economy: results from exploratory research in Nigerian consulting companies. In 2015 International Conference on Industrial Engineering and Operations Management (IEOM) IEEE. https://doi.org/10.1109/IEOM.2015.7093706