The application of Lean Six Sigma (LSS) varies in different regions of the world in terms of both level of understanding and acceptability. Employing a qualitative methodological approach, this paper aims to explore factors hindering the acceptability of the LSS initiative in organizations and list factors required for successful application and implementation in a developing economy from the perspective of LSS consultants. Using Nigeria as a case study, primary data were collected though a number of semi-structured interviews with representatives of leading continuous improvement consultancy firms in Nigeria. Finding draws out links between major factors such as drivers and motivation, LSS performance, marketability and challenges to the acceptability and applicability of LSS in Nigeria. Further findings highlight major factors such as lack of management buy-in, level of awareness, certification driven market, Nigerian environment and culture, etc as problems that hinder successful implementation of LSS in Nigeria. This paper contributes to the theoretical foundation of critical success factors required for the implementation of Lean Six Sigma, with results from the experience of a developing economy.
|Title of host publication||2015 International Conference on Industrial Engineering and Operations Management (IEOM)|
|Publication status||Published - 2015|
|Event||5th International Conference on Industrial Engineering and Operations Management - Dubai, United Arab Emirates|
Duration: 3 Mar 2015 → 5 Mar 2015
|Conference||5th International Conference on Industrial Engineering and Operations Management|
|Abbreviated title||IEOM 2015|
|Country/Territory||United Arab Emirates|
|Period||3/03/15 → 5/03/15|
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- continuous Improvement
- developing Countries
- Lean Six Sigma