Control influence on trust and relational governance in the client-contractor dyad

Emmanuel Manu*, Nii A. Ankrah, Ezekiel Chinyio, David G. Proverbs

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference publication

Abstract

The construction industry has in recent years witnessed a paradigm shift towards the use of more collaborative contracting relationships and integrated processes in an attempt to improve construction project delivery. Trust is central to the success of these contracting approaches and although efforts are usually aimed at improving trust relations in client-contractor relationships, there has so far been mixed findings on how trust is influenced by formal control mechanisms discharged via formal contracts. In construction contracting, there is therefore the need to investigate how different governance modes and control mechanisms deployed on construction projects are perceived by those being controlled and how this in turn influences trust. Through a critique of the extant literature on trust and control in construction, this study reveals that the trust-control relationship which can be both complimentary and supplementary has far reaching implications on the measurement/assessment of trust in the construction project context. The orientation of governance and control mechanisms selected by clients and the behavioural consequences of these from contractors can thus be used as a measure of the degree of trust that exists in the dyad.

Original languageEnglish
Title of host publicationAssociation of Researchers in Construction Management, ARCOM 2011 - Proceedings of the 27th Annual Conference
Pages455-463
Number of pages9
Publication statusPublished - 1 Dec 2011
Event27th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2011 - Bristol, United Kingdom
Duration: 5 Sep 20117 Sep 2011

Publication series

NameAssociation of Researchers in Construction Management, ARCOM 2011 - Proceedings of the 27th Annual Conference
Volume1

Conference

Conference27th Annual Conference of the Association of Researchers in Construction Management, ARCOM 2011
CountryUnited Kingdom
CityBristol
Period5/09/117/09/11

Keywords

  • Client-contractor relationship
  • Control mechanisms
  • Governance modes
  • Trust

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