TY - JOUR
T1 - Fire and rescue operational effectiveness: the effect of alternative crewing patterns
AU - Maher, Karen
AU - Bateman, Nicola
AU - Randall, Raymond
PY - 2020
Y1 - 2020
N2 - Decreasing demand and reduced budgets are driving changes to traditional crewing methods in the UK Fire and Rescue Service. Using an integration of two years' operational data within a novel framework, this paper assesses the impact of alternative crewing on operational effectiveness in one UK FRS. Changes in crewing patterns were implemented without substantial impact on overall operational effectiveness, but there may be a risk to wider operational resilience. The Overall Effectiveness of Fire Operations (OEFO) assessment tool can inform FRS decision making in an authentic way allowing stakeholder confidence in the outcomes, whilst being timely and not too complex or costly to evaluate. The OEFO approach is an important contribution to practice through its ability to assess public services at a time of challenging reform and demonstrates alterations can be made to crewing patterns to better match demand provided there is consideration of the potential wider impact.
AB - Decreasing demand and reduced budgets are driving changes to traditional crewing methods in the UK Fire and Rescue Service. Using an integration of two years' operational data within a novel framework, this paper assesses the impact of alternative crewing on operational effectiveness in one UK FRS. Changes in crewing patterns were implemented without substantial impact on overall operational effectiveness, but there may be a risk to wider operational resilience. The Overall Effectiveness of Fire Operations (OEFO) assessment tool can inform FRS decision making in an authentic way allowing stakeholder confidence in the outcomes, whilst being timely and not too complex or costly to evaluate. The OEFO approach is an important contribution to practice through its ability to assess public services at a time of challenging reform and demonstrates alterations can be made to crewing patterns to better match demand provided there is consideration of the potential wider impact.
UR - https://www.tandfonline.com/doi/abs/10.1080/09537287.2019.1701232?journalCode=tppc20
U2 - 10.1080/09537287.2019.1701232
DO - 10.1080/09537287.2019.1701232
M3 - Article
SN - 0953-7287
VL - 31
SP - 1195
EP - 1206
JO - Production Planning and Control
JF - Production Planning and Control
IS - 14
ER -