Abstract
Trust is often linked to the emergence of cooperative behaviours that contribute to successful project outcomes. However, some have questioned the functional relevance of trust in contractual relations, arguing that control-induced cooperation can emerge from enforcement of contracts. These mixed views are further complicated by the multi-dimensional nature of trust, as different trust dimensions could have varying functional consequences. The aim of this study was to provide some clarity on the functional consequence of trust in the project supply chain. Data was gathered through passive observations, document reviews and semi-structured interviews with supply chain parties on two case study projects in the UK. A thematic data analysis approach was used to uncover multiple perspectives on the functional consequences of trust in the supply chain. Findings revealed that the weaker dimensions of trust, which are impersonal (cognition-based and systems-based) and the stronger (relational-based) dimension of trust, all fostered beneficial behaviours in the supply chain (effective knowledge sharing and self-organising behaviours). However, additional behavioural consequences (relational flexibility and extra commitment) emerged when trust was relational in nature, implying that different trust dimensions and their associated behavioural consequences can be prioritized in the supply chain based on perceived work package risks.
| Original language | English |
|---|---|
| Title of host publication | Proceedings of the 32nd Annual ARCOM Conference, ARCOM 2016 |
| Publisher | Association of Researchers in Construction Management |
| Pages | 883-892 |
| Number of pages | 10 |
| Publication status | Published - 7 Sep 2016 |
| Event | 32nd Annual Association of Researchers in Construction Management Conference, ARCOM 2016 - Manchester, United Kingdom Duration: 5 Sep 2016 → 7 Sep 2016 |
Conference
| Conference | 32nd Annual Association of Researchers in Construction Management Conference, ARCOM 2016 |
|---|---|
| Country | United Kingdom |
| City | Manchester |
| Period | 5/09/16 → 7/09/16 |
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Keywords
- Cognition-based trust
- Construction supply chains
- Relational-based trust
- Systems-based trust
Cite this
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Functional consequences of trust in the construction supply chain : A multi-dimensional view. / Manu, Emmanuel; Ankrah, Nii; Chinyio, Ezekiel A.; Proverbs, David.
Proceedings of the 32nd Annual ARCOM Conference, ARCOM 2016. Association of Researchers in Construction Management, 2016. p. 883-892.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - Functional consequences of trust in the construction supply chain
T2 - A multi-dimensional view
AU - Manu, Emmanuel
AU - Ankrah, Nii
AU - Chinyio, Ezekiel A.
AU - Proverbs, David
PY - 2016/9/7
Y1 - 2016/9/7
N2 - Trust is often linked to the emergence of cooperative behaviours that contribute to successful project outcomes. However, some have questioned the functional relevance of trust in contractual relations, arguing that control-induced cooperation can emerge from enforcement of contracts. These mixed views are further complicated by the multi-dimensional nature of trust, as different trust dimensions could have varying functional consequences. The aim of this study was to provide some clarity on the functional consequence of trust in the project supply chain. Data was gathered through passive observations, document reviews and semi-structured interviews with supply chain parties on two case study projects in the UK. A thematic data analysis approach was used to uncover multiple perspectives on the functional consequences of trust in the supply chain. Findings revealed that the weaker dimensions of trust, which are impersonal (cognition-based and systems-based) and the stronger (relational-based) dimension of trust, all fostered beneficial behaviours in the supply chain (effective knowledge sharing and self-organising behaviours). However, additional behavioural consequences (relational flexibility and extra commitment) emerged when trust was relational in nature, implying that different trust dimensions and their associated behavioural consequences can be prioritized in the supply chain based on perceived work package risks.
AB - Trust is often linked to the emergence of cooperative behaviours that contribute to successful project outcomes. However, some have questioned the functional relevance of trust in contractual relations, arguing that control-induced cooperation can emerge from enforcement of contracts. These mixed views are further complicated by the multi-dimensional nature of trust, as different trust dimensions could have varying functional consequences. The aim of this study was to provide some clarity on the functional consequence of trust in the project supply chain. Data was gathered through passive observations, document reviews and semi-structured interviews with supply chain parties on two case study projects in the UK. A thematic data analysis approach was used to uncover multiple perspectives on the functional consequences of trust in the supply chain. Findings revealed that the weaker dimensions of trust, which are impersonal (cognition-based and systems-based) and the stronger (relational-based) dimension of trust, all fostered beneficial behaviours in the supply chain (effective knowledge sharing and self-organising behaviours). However, additional behavioural consequences (relational flexibility and extra commitment) emerged when trust was relational in nature, implying that different trust dimensions and their associated behavioural consequences can be prioritized in the supply chain based on perceived work package risks.
KW - Cognition-based trust
KW - Construction supply chains
KW - Relational-based trust
KW - Systems-based trust
UR - http://www.scopus.com/inward/record.url?scp=84991632944&partnerID=8YFLogxK
M3 - Conference contribution
AN - SCOPUS:84991632944
SP - 883
EP - 892
BT - Proceedings of the 32nd Annual ARCOM Conference, ARCOM 2016
PB - Association of Researchers in Construction Management
ER -