Performance management and high performance work practices in emerging markets

Arup Varma*, Pawan Budhwar, Sneha Singh

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

Abstract

In this chapter, we discuss performance management systems (PMSs) and high performance work systems (HPWSs) in emerging economies. We start by discussing PMSs, with specific emphasis on PMSs in global organizations. We follow this up with an introduction of HPWSs, and then discuss PMSs and HPWSs in emerging economies. While the list of emerging economies keeps changing, and is rather long, as one might expect, in this chapter we have concentrated on five key emerging economies – China, India, Mexico, South Korea, and Turkey. Performance management is the process through which organizations set goals, determine standards, assign and evaluate work, coach and give feedback, and distribute rewards (Fletcher, 2001). In this connection, organizations all over the world face the challenge of how best to manage performance, including finding ways to motivate employees to sustain high levels of performance. In other words, organizations must develop and implement PMSs that are appropriate for their environment in such a way that high levels of performance can be achieved and sustained over time (DeNisi, Varma and Budhwar, 2008). While all organizations need to address these issues, the way a firm decides to go about addressing these issues is dependent on its location and context. In other words, differences in local norms, culture, law, and technology, make it critical that organizations develop and/or adapt techniques, policies and practices that are appropriate to the setting (see for example, Hofstede, 1993).
Original languageEnglish
Title of host publicationHandbook of human resource management in emerging markets
EditorsFrank Horwitz, Pawan Budhwar
Place of PublicationCheltenham (UK)
PublisherEdward Elgar
Pages316-336
Number of pages21
ISBN (Electronic)978-1-78195-501-7
ISBN (Print)978-1-78195-500-0
DOIs
Publication statusPublished - 27 Feb 2015

Publication series

NameResearch handbooks in business and management series
PublisherElgar

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  • Future trends in human resource management in emerging markets

    Horwitz, F., Budhwar, P. & Morley, M. J., 2015, Handbook of human resource management in emerging markets. Horwitz, F. & Budhwar, P. (eds.). Cheltenham (UK): Edward Elgar, p. 470–488 19 p. (Research handbooks in business and management series).

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

  • Handbook of human resource management in emerging markets

    Horwitz, F. (ed.) & Budhwar, P. (ed.), 27 Feb 2015, Cheltenham (UK): Edward Elgar. 528 p. (Research handbooks in business and management series)

    Research output: Book/ReportEdited Book

  • Human resource management in China and India

    Cooke, F. L. & Budhwar, P., 27 Feb 2015, Handbook of human resource management in emerging markets. Horwitz, F. & Budhwar, P. (eds.). Cheltenham (UK): Edward Elgar, p. 337-356 20 p. (Research handbooks in business and management series).

    Research output: Chapter in Book/Report/Conference proceedingChapter (peer-reviewed)

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