The complex relationship between market orientation and non-financial performance indicators: A multi-country study among services companies

Graham J. Hooley; H. Kasper; J. Bloemer; Gordon E. Greenley

The complex relationship between market orientation and non-financial performance indicators: A multi-country study among services companies

Graham J. Hooley, H. Kasper, J. Bloemer, Gordon E. Greenley

Marketing & Strategy

Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

Original language	English
Publication status	Unpublished - 2007
Event	The 10th International Research Symposium on Service Excellence in Management - Orlando, Florida Duration: 14 Jun 2007 → 17 Jun 2007

Other

Other	The 10th International Research Symposium on Service Excellence in Management
City	Orlando, Florida
Period	14/06/07 → 17/06/07

Cite this

@conference{6057fcda9dcd4b34b7c05ca980a17503,

title = "The complex relationship between market orientation and non-financial performance indicators: A multi-country study among services companies",

author = "Hooley, {Graham J.} and H. Kasper and J. Bloemer and Greenley, {Gordon E.}",

year = "2007",

language = "English",

note = "The 10th International Research Symposium on Service Excellence in Management ; Conference date: 14-06-2007 Through 17-06-2007",

}

The complex relationship between market orientation and non-financial performance indicators: A multi-country study among services companies. / Hooley, Graham J.; Kasper, H.; Bloemer, J. et al.
2007. Paper presented at The 10th International Research Symposium on Service Excellence in Management, Orlando, Florida.

Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review

TY - CONF

T1 - The complex relationship between market orientation and non-financial performance indicators: A multi-country study among services companies

AU - Hooley, Graham J.

AU - Kasper, H.

AU - Bloemer, J.

AU - Greenley, Gordon E.

PY - 2007

Y1 - 2007

M3 - Unpublished Conference Paper

T2 - The 10th International Research Symposium on Service Excellence in Management

Y2 - 14 June 2007 through 17 June 2007

ER -