The Effect of Emotional Intelligence on Organizational Citizenship Behavior.

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Abstract

This study aims to determine the relationship of emotional intelligence with organizational citizenship behavior. Descriptive and analytical design was adopted and 344 employees from manufacturing firms formed as the sample for the study. The results indicate the attributes of emotional intelligence i.e self-awareness, understanding emotion, ability to sense emotion and acknowledge emotion, goal setting and its achievement, believing to be a competent person , self-motivation, self-encouragement to try best significantly differ with the dimensions of organizational citizenship behavior and self-control , sensitive to feeling and emotion attribute does not significantly differ with the dimensions of organizational citizenship behavior.
Original languageEnglish
Pages (from-to)154-169
JournalAsian Journal of Management Research
Volume7
Issue number2
Publication statusPublished - 1 Nov 2016

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    Narayanan, K. (2016). The Effect of Emotional Intelligence on Organizational Citizenship Behavior. Asian Journal of Management Research, 7(2), 154-169.