Was it good for them? Reflections on the use of MENTOR and changes in course design using general performance measures

Research output: Contribution to journalArticle

Abstract

This paper considers the use of general performance measures in evaluating specific planning and design decisions in higher education and reflects on the students' learning process. Specifically, it concerns the use of the MENTOR multimedia computer aided learning package for helping students learn about OR as part of a general business degree. It includes the transfer of responsibility for a learning module to a new staff member and a change from a single tutor to a system involving multiple tutors. Student satisfaction measures, learning outcome measures and MENTOR usage patterns are examined in monitoring the effects of the changes in course delivery. The results raise some questions about the effectiveness of general performance measures in supporting specific decisions relating to course design and planning.
Original languageEnglish
Pages (from-to)1352-1358
Number of pages7
JournalJournal of the Operational Research Society
Volume51
Issue number12
DOIs
Publication statusPublished - Dec 2000

Keywords

  • performance measurement
  • MENTOR
  • education

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