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Customer Segmentation for Servitization: How to identify customer groups for service innovation
Parikshit Naik
, Jim Euchner
, Ian Machan
, Neil Tumber
,
Tim Baines
Operations and Service Management
Advanced Services Group
Aston Business School
Aston University
Aston University
Aston Business School
Research output
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Keyphrases
Customer Group
100%
Customer Segmentation
100%
Customer Segments
50%
Executive
50%
Manufacturing Business
50%
Mini
50%
Service Innovation
100%
Servitization
100%
Targeted Services
50%
Social Sciences
Customer Segment
50%
Service Innovation
100%
Economics, Econometrics and Finance
Service Innovation
100%