Household pre-purchase practices and online grocery shopping

Ronan de Kervenoael*, Alan Hallsworth, Jonathan Elms

*Corresponding author for this work

Research output: Contribution to journalArticle

Abstract

This paper explores household pre-purchase practices and their mediation by information and communications technologies (ICTs), specifically online grocery shopping. Drawing on practice theory, the impacts of ICTs on household grocery shopping behavior are conceptualized, and the concept of "front-loading" is introduced. Emerging themes generated from 31 semi-structured interviews conducted via Skype with Turkish consumers focusing on their experiences of online grocery practices are presented. To this end, the contribution of this paper is twofold. First, an understanding of the domestication of online grocery shopping and its affect on the dynamics of household decision making, information sharing, and responsibilities of tasks before the actual act of online shopping is developed. Second, how such pre-purchase practices undertaken by consumers act as a catalyst of change at the industry level is appraised.

Original languageEnglish
Pages (from-to)364-372
Number of pages9
JournalJournal of Consumer Behaviour
Volume13
Issue number5
Early online date9 May 2014
DOIs
Publication statusPublished - Sep 2014

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