The impact of buddying on psychological capital, work engagement and turnover intentions: an empirical study of socialization in the professional services sector

Neelam Nigah, Ann J. Davis, Scott A. Hurrell

Research output: Contribution to journalSpecial issuepeer-review

Abstract

This article reports on a study investigating the impact of new employees' satisfaction with buddying on work engagement and explores the role of psychological capital in mediating this relationship. The study took place within a professional services organization wherein data were collected from 78 graduate newcomers in receipt of buddying. Satisfaction with buddying was found to have a positive relationship to both work engagement and psychological capital. The satisfaction with the buddy/work engagement relationship was fully mediated by psychological capital, providing support for Saks & Gruman's (2011) socialization resources theory. The results underscore the valuable role buddying can play as part of organizational socialization from a positive organizational behavior perspective. The research contributes to the growing evidence that positively oriented human resource practices can develop personal resources of newcomers within organizations. Recommendations are made for how the organization can improve and build upon this resource, thus developing the psychological capital of newcomers.
Original languageEnglish
Pages (from-to)891-905
Number of pages15
JournalThunderbird International Business Review
Volume54
Issue number6
Early online date23 Oct 2012
DOIs
Publication statusPublished - Nov 2012

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