Phone: 01212044258
Email: [email protected]

PGCert Professional Practice in Higher Education, University of Wolverhampton

PhD Manufacturing Engineering and Operations Management, University of Nottingham

MEng Product Design Engineering, University of Strathclyde

I am currently the module leader for the following modules

BNM833 Service Operations Management

BN1161 User Experience Design

BN2218 Managing Service Operations

I hold a Senior Fellowship of Higher Education Academy and currently contribute to the University's Research Inspired Teaching Excellence programme as a reviewer.

My own teaching excellence has been recognised by students including at the 2019 Aston Students Union Academic Awards, where I received the award for Feedback and Development.

My research is largely concerned with the role of design in business. In particular, I study innovation and service management, and where designcontributes to these. I welcome collaborations and PhD applications related to my topics of interest, including

• Design and Design Driven Innovation
• Servitization and Service Operations Management
• 3D Printing and Additive Manufacturing
• Business Model Innovation
• Innovation Ecosystems and Platforms

I currently supervise doctoral students investigating service operations, capabilities and performance.

I am keen to supervise projects related to my research interests and publications.

2019-2020 EPSRC, (Digitally Enabled Advanced Services Network), Development of a digital twin prototype for DEAS value delivery system [£99,899]

2018-2020 British Academy/Leverhulme, Small Research Grant, Democratisation or Mass Customisation? Exploring the nature of the 3D Printing revolution, [£9,955]

2015-2016 University of Wolverhampton Early Researcher Award Scheme, 3D Printing: A new industrial revolution? [£4,996]

I have contributed to both written and broadcast media, including BBC World Service, Free Radio Birmingham, Huffington Post and The Conversation. See more about my research here:

• The potential for 3D printing to disrupt traditional manufacturing (Season4 Ep3) - Aston Means Business, August 2021

• Gas boiler ban: how to make sure everyone can afford low-carbon heating, The Conversation, June 2021

• Achieving servitization through design thinking - The Future Factory, February 2021

• 4 Key Benefits of Additive Manufacturing in Servitization - Future of Field Service, January 2021

• Coronavirus: How AI, 3D Printing and Blockchain can help overcome supply problems - The Conversation, March 2020

• Why freemium video games should embrace players who want to play for free - The Conversation, December 2019

• Five 3D printing myths - The Conversation, July 2019

• Police warn it's getting easier and cheaper to print guns - Free Radio News, June 2019

• How 3D printing turns imagination into reality - The British Academy, May 2019

• The Future of (Field) Service is 3D Printed - Field Service News, May 2019

• Why Hygge Is The Word That Sums Up 2016 - Huffington Post, December 2016

Please follow me on Twitter @DrAB_AB