Personal profile

Contact Details

Phone: 01212044258
Email: [email protected]


PGCert Professional Practice in Higher Education, University of Wolverhampton

PhD Manufacturing Engineering and Operations Management, University of Nottingham

MEng Product Design Engineering, University of Strathclyde

Teaching Activity

I am currently the module leader for the following modules

BNM833 Service Operations Management

BN1161 User Experience Design

BN2218 Managing Service Operations

I hold a Senior Fellowship of Higher Education Academy and currently contribute to the University's Research Inspired Teaching Excellence programme as a reviewer.

My own teaching excellence has been recognised by students including at the 2019 Aston Students Union Academic Awards, where I received the award for Feedback and Development.

Research Interests

My research is largely concerned with the role of design in business. In particular, I study innovation and service management, and where designcontributes to these. I welcome collaborations and PhD applications related to my topics of interest, including

  • Design and Design Driven Innovation
  • Servitization and Service Operations Management
  • 3D Printing and Additive Manufacturing
  • Business Model Innovation
  • Innovation Ecosystems and Platforms

PhD Supervision

I currently supervise doctoral students investigating service operations, capabilities and performance.

I am keen to supervise projects related to my research interests and publications.

Funding Applications and Awards

2019-2020 EPSRC, (Digitally Enabled Advanced Services Network), Development of a digital twin prototype for DEAS value delivery system [£99,899]

2018-2020 British Academy/Leverhulme, Small Research Grant, Democratisation or Mass Customisation? Exploring the nature of the 3D Printing revolution, [£9,955]

2015-2016 University of Wolverhampton Early Researcher Award Scheme, 3D Printing: A new industrial revolution? [£4,996]

Media Contributions

Education/Academic qualification

PhD, The role of design in product-service organisations, University of Nottingham

1 Oct 20071 Jul 2011

Award Date: 15 Dec 2011


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