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Personal profile

Research Interests

  • Systems thinking for business and operational process improvement
  • Inter-company management of operations and supply chain
  • Improvement of strategic and operations management practice
  • development, adoption and implementation of new operations technology

Teaching Activity

Postgraduate Modules

  • MBA Operations Management
  • MSc Operations Management

Corporate Client Solutions

  • Operations Management for practice
  • Lean Management
  • Process Improvement and Systems Thinking.


  • University of Central England. Post Graduate Certificate in Higher Education (PGCHE).
  • De Montfort University. Doctor of Philosophy (PhD). Dissertation title: ‘A Systems Approach to Re-engineering Business Processes towards Concurrent Engineering Principles'.
  • Loughborough University Business School. Bachelor of Science (BSc Hons) in Management Science and a Diploma in Industrial Studies (DIS).
  • Chartered Institute of Marketing. Diploma in Strategic Marketing (DipM).

Membership of Professional Bodies

  • Chartered Engineer (CEng) since 2003. The Management Division, Institute of Engineering and Technology (IET). Member (MIET) since 1999.
  • BetaGammaSigma; the international honour society. Faculty Member since Oct 2009.
  • Higher Education Academy (HEA). Member since 2003, Fellow (FHEA) since March 2007.
  • Production and Operations Management Society (POMS). Member since 2003.
  • European Operations Management Association (EurOMA). Member since 2005
  • International Council of Systems Engineering (INCOSE), Management Group. 1996-2002
  • British Academy of Management (BAM). Member 2002-4 and 2007 onwards.
  • Institute of Logistics and Transport (ILT). Corporate member 2002-4.

Administrative Roles

Associate Dean, Business Partnerships (2013-2016)

Head of Operations and Information Management Department (2018 - onwards)

Research Interests

Fingerprint Dive into the research topics where Ben Clegg is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 11 Similar Profiles
Industry Engineering & Materials Science
Enterprise resource planning Engineering & Materials Science
Supply chains Engineering & Materials Science
Electronic commerce Engineering & Materials Science
Automotive industry Engineering & Materials Science
Managers Engineering & Materials Science
Rails Engineering & Materials Science
Aircraft Engineering & Materials Science

Network Recent external collaboration on country level. Dive into details by clicking on the dots.

Research Output 1996 2019

action research
Decision making

Enterprise resource planning (ERP) systems and multi-organizational enterprise (MOE) Strategy

Clegg, B. & Wan, Y., 1 Jan 2019, Advances in E-Business Research Series. January ed. IGI Global, p. 52-75 24 p. (Advances in E-Business Research Series; no. January).

Research output: Chapter in Book/Report/Conference proceedingChapter

Enterprise resource planning
Information systems

Improving professional service operations using action research: The case of legal services

Balthu, K. C., Clegg, B. T. & Morris, G., 2019, (Accepted/In press).

Research output: Contribution to conferencePaper

Professional services
Customer contact
Service operations
Law firms
Labor intensity
Open Access
Success factors
Modeling methodology
Market forces

Managing resource dependencies in electric vehicle supply chains: a multi-tier case study

Kalaitzi, D., Matopoulos, A. & Clegg, B. T., 11 Mar 2019, In : Supply Chain Management. 24, 2, p. 256-270 15 p.

Research output: Contribution to journalArticle

Open Access
Resource dependency
Electric vehicle
Supply chain
Resource dependence theory


Aircraft rotable inventory optimisation: development of a new solution

Author: MacDonnell, M., Oct 2008

Supervisor: Love, D. M. (Supervisor) & Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy


An investigation into enterprise structure and ERP implementations: a contribution to praxis

Author: Ajayi, O., 8 Jun 2012

Supervisor: Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Business Administration


A systems approach to developing a unified methodology and deployment model to help maximize impact of lean thinking and six sigma in organizations

Author: Orme, R., 1 Mar 2016

Supervisor: Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy

Electronic commerce adoption: a study of business-to-business practice in Saudi Arabia

Author: Al-Somali, S. A., 2012

Supervisor: Clegg, B. T. (Supervisor) & Gholami, R. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy


Managing enterprise resource planning and multi-organisational enterprise governance: a new contingency framework for the enterprisation of operations

Author: Wan, Y., 25 Jan 2016

Supervisor: Clegg, B. T. (Supervisor) & Dey, P. K. (Supervisor)

Student thesis: Master's ThesisMaster of Philosophy




Ben Clegg (Recipient), 1 Jan 2013

Prize: Election to learned society

Highly recommended paper, Emerald Literati Club,Emerald Group Publishing Limited

Ben Clegg (Recipient), Jun 2011

Prize: Prize (including medals and awards)

Quality management
Management training
Critical success factors
Total quality management

Best paper prize, KTP Annual Conference

Ben Clegg (Recipient), 2011

Prize: Prize (including medals and awards)

Commendation for Excellent Teaching, Aston University

Ben Clegg (Recipient), Aug 2008

Prize: Prize (including medals and awards)

university teaching

Entry in Marquis Who's Who in the World

Ben Clegg (Recipient), 2008

Prize: Prize (including medals and awards)


Activities 2000 2017

External Examiner

Ben Clegg (Examiner)
1 Aug 20171 Aug 2020

Activity: Examination typesExamination

10th International Conference on Manufacturing Research

Ben Clegg (Chair)
11 Sep 201212 Sep 2012

Activity: Participating in or organising an event typesParticipation in conference

Supply Chain Management: Innovation in Meeting the Challenges of the 21st Century

Ben Clegg (Chair)
29 Aug 201130 Aug 2011

Activity: Participating in or organising an event typesParticipation in workshop, seminar, course

International Journal of Operations and Production Management (Journal)

Ben Clegg (Editor)

Activity: Publication peer-review and editorial work typesEditorial activity