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Personal profile

Research Interests

  • Systems thinking for business and operational process improvement
  • Inter-company management of operations and supply chain
  • Improvement of strategic and operations management practice
  • development, adoption and implementation of new operations technology

Teaching Activity

Postgraduate Modules

  • MBA Operations Management
  • MSc Operations Management

Corporate Client Solutions

  • Operations Management for practice
  • Lean Management
  • Process Improvement and Systems Thinking.


  • University of Central England. Post Graduate Certificate in Higher Education (PGCHE).
  • De Montfort University. Doctor of Philosophy (PhD). Dissertation title: ‘A Systems Approach to Re-engineering Business Processes towards Concurrent Engineering Principles'.
  • Loughborough University Business School. Bachelor of Science (BSc Hons) in Management Science and a Diploma in Industrial Studies (DIS).
  • Chartered Institute of Marketing. Diploma in Strategic Marketing (DipM).

Membership of Professional Bodies

  • Chartered Engineer (CEng) since 2003. The Management Division, Institute of Engineering and Technology (IET). Member (MIET) since 1999.
  • BetaGammaSigma; the international honour society. Faculty Member since Oct 2009.
  • Higher Education Academy (HEA). Member since 2003, Fellow (FHEA) since March 2007.
  • Production and Operations Management Society (POMS). Member since 2003.
  • European Operations Management Association (EurOMA). Member since 2005
  • International Council of Systems Engineering (INCOSE), Management Group. 1996-2002
  • British Academy of Management (BAM). Member 2002-4 and 2007 onwards.
  • Institute of Logistics and Transport (ILT). Corporate member 2002-4.

Administrative Roles

Associate Dean, Business Partnerships (2013-2016)

Head of Operations and Information Management Department (2018 - onwards)

Research Interests

Fingerprint Dive into the research topics where Ben Clegg is active. These topic labels come from the works of this person. Together they form a unique fingerprint.

  • 11 Similar Profiles
Industry Engineering & Materials Science
Enterprise resource planning Engineering & Materials Science
Supply chains Engineering & Materials Science
Electronic commerce Engineering & Materials Science
Automotive industry Engineering & Materials Science
Managers Engineering & Materials Science
Rails Engineering & Materials Science
Aircraft Engineering & Materials Science

Research Output 1996 2019

action research
Decision making

Enterprise resource planning (ERP) systems and multi-organizational enterprise (MOE) Strategy

Clegg, B. & Wan, Y., 1 Jan 2019, Advances in E-Business Research Series. January ed. IGI Global, p. 52-75 24 p. (Advances in E-Business Research Series; no. January).

Research output: Chapter in Book/Report/Conference proceedingChapter

Enterprise resource planning
Information systems

Improving professional service operations using action research: The case of legal services

Balthu, K. C., Clegg, B. T. & Morris, G., 2019, (Accepted/In press).

Research output: Contribution to conferencePaper

Professional services
Customer contact
Service operations
Law firms
Labor intensity
Open Access
Success factors
Modeling methodology
Market forces

Managing resource dependencies in electric vehicle supply chains: a multi-tier case study

Kalaitzi, D., Matopoulos, A. & Clegg, B. T., 11 Mar 2019, In : Supply Chain Management. 24, 2, p. 256-270 15 p.

Research output: Contribution to journalArticle

Open Access
Resource dependency
Electric vehicle
Supply chain
Resource dependence theory


Aircraft rotable inventory optimisation: development of a new solution

Author: MacDonnell, M., Oct 2008

Supervisor: Love, D. M. (Supervisor) & Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy


An investigation into enterprise structure and ERP implementations: a contribution to praxis

Author: Ajayi, O., 8 Jun 2012

Supervisor: Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Business Administration


A systems approach to developing a unified methodology and deployment model to help maximize impact of lean thinking and six sigma in organizations

Author: Orme, R., 1 Mar 2016

Supervisor: Clegg, B. T. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy

Electronic commerce adoption: a study of business-to-business practice in Saudi Arabia

Author: Al-Somali, S. A., 2012

Supervisor: Clegg, B. T. (Supervisor) & Gholami, R. (Supervisor)

Student thesis: Doctoral ThesisDoctor of Philosophy


Managing enterprise resource planning and multi-organisational enterprise governance: a new contingency framework for the enterprisation of operations

Author: Wan, Y., 25 Jan 2016

Supervisor: Clegg, B. T. (Supervisor) & Dey, P. K. (Supervisor)

Student thesis: Master's ThesisMaster of Philosophy




Ben Clegg (Recipient), 1 Jan 2013

Prize: Election to learned society

Highly recommended paper, Emerald Literati Club,Emerald Group Publishing Limited

Ben Clegg (Recipient), Jun 2011

Prize: Prize (including medals and awards)

Quality management
Management training
Critical success factors
Total quality management

Best paper prize, KTP Annual Conference

Ben Clegg (Recipient), 2011

Prize: Prize (including medals and awards)

Commendation for Excellent Teaching, Aston University

Ben Clegg (Recipient), Aug 2008

Prize: Prize (including medals and awards)

university teaching

Entry in Marquis Who's Who in the World

Ben Clegg (Recipient), 2008

Prize: Prize (including medals and awards)


Activities 2000 2017

External Examiner

Ben Clegg (Examiner)
1 Aug 20171 Aug 2020

Activity: Examination typesExamination

10th International Conference on Manufacturing Research

Ben Clegg (Chair)
11 Sep 201212 Sep 2012

Activity: Participating in or organising an event typesParticipation in conference

Supply Chain Management: Innovation in Meeting the Challenges of the 21st Century

Ben Clegg (Chair)
29 Aug 201130 Aug 2011

Activity: Participating in or organising an event typesParticipation in workshop, seminar, course

International Journal of Operations and Production Management (Journal)

Ben Clegg (Editor)

Activity: Publication peer-review and editorial work typesEditorial activity