Research output per year

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Personal profile

Research Interests

  • Systems thinking for business and operational process improvement
  • Inter-company management of operations and supply chain
  • Improvement of strategic and operations management practice
  • development, adoption and implementation of new operations technology

Teaching Activity

Postgraduate Modules

  • MBA Operations Management
  • MSc Operations Management

Corporate Client Solutions

  • Operations Management for practice
  • Lean Management
  • Process Improvement and Systems Thinking.


  • University of Central England. Post Graduate Certificate in Higher Education (PGCHE).
  • De Montfort University. Doctor of Philosophy (PhD). Dissertation title: ‘A Systems Approach to Re-engineering Business Processes towards Concurrent Engineering Principles'.
  • Loughborough University Business School. Bachelor of Science (BSc Hons) in Management Science and a Diploma in Industrial Studies (DIS).
  • Chartered Institute of Marketing. Diploma in Strategic Marketing (DipM).

Membership of Professional Bodies

  • Chartered Engineer (CEng) since 2003. The Management Division, Institute of Engineering and Technology (IET). Member (MIET) since 1999.
  • BetaGammaSigma; the international honour society. Faculty Member since Oct 2009.
  • Higher Education Academy (HEA). Member since 2003, Fellow (FHEA) since March 2007.
  • Production and Operations Management Society (POMS). Member since 2003.
  • European Operations Management Association (EurOMA). Member since 2005
  • International Council of Systems Engineering (INCOSE), Management Group. 1996-2002
  • British Academy of Management (BAM). Member 2002-4 and 2007 onwards.
  • Institute of Logistics and Transport (ILT). Corporate member 2002-4.

Administrative Roles

Associate Dean, Business Partnerships (2013-2016)

Head of Operations and Information Management Department (2018 - onwards)

Research Interests

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Research Output

Open Access
  • Enterprise resource planning (ERP) systems and multi-organizational enterprise (MOE) Strategy

    Clegg, B. & Wan, Y., 1 Jan 2019, Advances in E-Business Research Series. January ed. IGI Global, p. 52-75 24 p. (Advances in E-Business Research Series; no. January).

    Research output: Chapter in Book/Report/Conference proceedingChapter

  • Improving professional service operations using action research: The case of legal services

    Balthu, K. C., Clegg, B. T. & Morris, G., 2019, (Accepted/In press).

    Research output: Contribution to conferencePaper

  • Open Access
  • Managing resource dependencies in electric vehicle supply chains: a multi-tier case study

    Kalaitzi, D., Matopoulos, A. & Clegg, B. T., 11 Mar 2019, In : Supply Chain Management. 24, 2, p. 256-270 15 p.

    Research output: Contribution to journalArticle

    Open Access
  • Thesis

    Aircraft rotable inventory optimisation: development of a new solution

    Author: MacDonnell, M., Oct 2008

    Supervisor: Love, D. M. (Supervisor) & Clegg, B. T. (Supervisor)

    Student thesis: Doctoral ThesisDoctor of Philosophy


    An investigation into enterprise structure and ERP implementations: a contribution to praxis

    Author: Ajayi, O., 8 Jun 2012

    Supervisor: Clegg, B. T. (Supervisor)

    Student thesis: Doctoral ThesisDoctor of Business Administration


    A systems approach to developing a unified methodology and deployment model to help maximize impact of lean thinking and six sigma in organizations

    Author: Orme, R., 1 Mar 2016

    Supervisor: Clegg, B. T. (Supervisor)

    Student thesis: Doctoral ThesisDoctor of Philosophy

    Electronic commerce adoption: a study of business-to-business practice in Saudi Arabia

    Author: Al-Somali, S. A., 2012

    Supervisor: Clegg, B. T. (Supervisor) & Gholami, R. (Supervisor)

    Student thesis: Doctoral ThesisDoctor of Philosophy


    Managing enterprise resource planning and multi-organisational enterprise governance: a new contingency framework for the enterprisation of operations

    Author: Wan, Y., 25 Jan 2016

    Supervisor: Clegg, B. T. (Supervisor) & Dey, P. K. (Supervisor)

    Student thesis: Master's ThesisMaster of Philosophy




    Ben Clegg (Recipient), 1 Jan 2013

    Prize: Election to learned society

    Highly recommended paper, Emerald Literati Club,Emerald Group Publishing Limited

    Ben Clegg (Recipient), Jun 2011

    Prize: Prize (including medals and awards)

    Best paper prize, KTP Annual Conference

    Ben Clegg (Recipient), 2011

    Prize: Prize (including medals and awards)

    Commendation for Excellent Teaching, Aston University

    Ben Clegg (Recipient), Aug 2008

    Prize: Prize (including medals and awards)

    Entry in Marquis Who's Who in the World

    Ben Clegg (Recipient), 2008

    Prize: Prize (including medals and awards)

  • Activities

    External Examiner

    Ben Clegg (Examiner)
    1 Aug 20171 Aug 2020

    Activity: Examination typesExamination

    10th International Conference on Manufacturing Research

    Ben Clegg (Chair)
    11 Sep 201212 Sep 2012

    Activity: Participating in or organising an event typesParticipation in conference

    Supply Chain Management: Innovation in Meeting the Challenges of the 21st Century

    Ben Clegg (Chair)
    29 Aug 201130 Aug 2011

    Activity: Participating in or organising an event typesParticipation in workshop, seminar, course

    International Journal of Operations and Production Management (Journal)

    Ben Clegg (Editor)

    Activity: Publication peer-review and editorial work typesEditorial activity