Research output per year
Research output per year
Dr
School of Engineering and Applied Science, Aston University
B4 7ET Birmingham
United Kingdom
PhD, Understanding Complaining, Service Failure Identificaation and Service Recovery via Social Media, University of Derby
1 Feb 2016 → 19 Dec 2019
Research output: Contribution to journal › Article › peer-review
Research output: Unpublished contribution to conference › Unpublished Conference Paper › peer-review
Research output: Contribution to journal › Article › peer-review