Original language | English |
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Title of host publication | EurOMA 2017 Conference Proceedings |
Publication status | Published - 5 Jul 2017 |
Bibliographical note
Copyright: EurOMA 2017 Conference Proceedings.Cite this
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A gamified approach to improving customer service delivery in a train operating company. / Orme, Richard; Clegg, Benjamin T; Poole, A; Yeoman, A; Owen, Christopher D; Petridis, Panagiotis; Albores, Pavel.
EurOMA 2017 Conference Proceedings. 2017.Research output: Chapter in Book/Report/Conference proceeding › Conference contribution
TY - GEN
T1 - A gamified approach to improving customer service delivery in a train operating company
AU - Orme, Richard
AU - Clegg, Benjamin T
AU - Poole, A
AU - Yeoman, A
AU - Owen, Christopher D
AU - Petridis, Panagiotis
AU - Albores, Pavel
N1 - Copyright: EurOMA 2017 Conference Proceedings.
PY - 2017/7/5
Y1 - 2017/7/5
M3 - Conference contribution
BT - EurOMA 2017 Conference Proceedings
ER -