Research output per year
Research output per year
Research output
Search results
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2017
A gamified approach to improving customer service delivery in a train operating company
Orme, R., Clegg, B. T., Poole, A., Yeoman, A., Owen, C. D., Petridis, P. & Albores, P., 5 Jul 2017, EurOMA 2017 Conference Proceedings.Research output: Chapter in Book/Published conference output › Conference publication
Open AccessFile -
2016
Action research: minimising the impact of disruptive incidents for rail passengers through improved sharing of information
Clegg, B., Orme, R., Owen, C., Albores, P. & Rackliff, L., Jun 2016, Proceeding of the 2016 EurOMA Annual Coference.Research output: Chapter in Book/Published conference output › Conference publication