Photo of Andrew Farrell
    • United Kingdom

    Accepting PhD Students

    PhD projects

    Service Quality in Higher Education Market Research Practices of Organisations Electronic Service Quality

    19982019

    Research output per year

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    Research Output

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    Conference contribution
    2019

    Customer Decision Journey: A Regulatory Focus Perspective

    Naz, F., Farrell, A., Schmidt, K. & Jaakkola, M., 4 Dec 2019, Australia New Zealand Marketing Academy Conference (ANZMAC).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
    2014

    Keyboard warriors in cyberfights: conflict in online communities of consumption and its effects on community resources

    Farrell, A., Rudd, J., de Valck, K. & Sibai, O., 31 Dec 2014, [Proceedings]. Cotte, J. & Wood, S. (eds.). p. 697-698 2 p. (North American advances in consumer research; vol. 42).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    2013

    Measuring social identity in interfunctional research in marketing

    Dewsnap, B., Farrell, A. & Micevski, M., 2013, EMAC 2013 : 42nd annual EMAC conference: lost in translation. Sezgin, S., Karaosmanoglu, E. & Elmadag Bas, A. B. (eds.).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File

    Relationship fading in business-to-consumer context

    Pokorska, J., Farrell, A., Evanschitzky, H. & Pillai, K., 2013, EMAC 2013 : 42nd annual EMAC conference: lost in translation. Sezgin, S., Karaosmanoglu, E. & Elmadag Bas, A. B. (eds.).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File

    Student morningness-eveningness type and performance: does class timing matter?

    Farrell, A., Sood, A., Dewsnap, B. & Schmitt, J., 2013, EMAC 2013 : 42nd annual EMAC conference: lost in translation. Sezgin, S., Karaosmanoglu, E. & Elmadag Bas, A. B. (eds.).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File

    We want drama! The effect of online conflict on social capital in online communities of consumption

    Sibai, O., Farrell, A., Rudd, J. & de Valck, K., 2013, EMAC 2013 : 42nd annual EMAC conference: lost in translation. Sezgin, S., Karaosmanoglu, E. & Elmadag Bas, A. B. (eds.).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File

    What does "good" look like? A three-country examination of marketing practice

    Sood, A., Rudd, J. & Farrell, A., 2013, EMAC 2013 : 42nd annual EMAC conference: lost in translation. Sezgin, S., Karaosmanoglu, E. & Elmadag Bas, A. B. (eds.). 7 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
    2012

    Conflicts and online community social capital: the influence of conflict management practices

    Sibai, O., De Valck, K., Rudd, J. & Farrell, A., Aug 2012, 7th Consumer Culture Theory (CCT) Conference. Oxford, p. 1-20 20 p.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    File
    2011

    Charismatic leadership as a driver of sales-marketing collaboration

    Dewsnap, B., Farrell, A. & Boso, N., 2011, EMAC 2011 : 40th annual EMAC conference: the day after - inspiration, innovation, implementation. Brenčič, M. M., Dmitrović, T., Lapanja, M. & Seničar, A. (eds.).

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    Open Access
    File
    2009

    Factor analysis and discriminant validity: a brief review of some practical issues

    Farrell, A. M. & Rudd, J. M., 2009, ANZMAC 2009 conference proceedings. Tojib, D. (ed.). ANZMAC

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    File

    The relationship between transformational leadership and customer-orientated boundary-spanning behaviours: examining the role of compassion

    Farrell, AM., Souchon, A. L. & Durden, G. R., 2009, ANZMAC 2009 conference proceedings. Tojib, D. (ed.). ANZMAC

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    File
    2007

    Brady et al.'s (2005) service evaluation models: A replication and extension in China

    Jayawardhena, C., Farrell, A. M. & Lin, X. X., 2007, Proceedings of the Academy of Marketing 2007 Annual Conference.

    Research output: Chapter in Book/Report/Conference proceedingConference contribution

    File
    2006

    Internet banking service quality: an investigation of interrelationships between construct dimensions

    Jayawardhena, C., Raman, K. & Farrell, A. M., 2006, Proceedings of the European Marketing Academy (EMAC) Conference 2006 Athens, Greece, 2006 .

    Research output: Chapter in Book/Report/Conference proceedingConference contribution